Restaurant Team Lead: Guest Experience & Coaching

Crisp & Green (DTC, CO); Denver (CO); On-site; USD 21,000 - 25,000; Full time

Job summary

Crisp & Green in Denver is seeking a talented Service Lead to join our team, leading shifts with a focus on food safety, quality, and guest satisfaction. You will mentor teammates and help maintain our crisp standards as a role model for the entire team.

You will train new hires, coach peers, and ensure smooth shift execution under supervision, while upholding our wellness, integrity, and hospitality values in a fast-paced environment.

Qualifications

• Minimum 6 months restaurant experience (fast-casual or QSR preferred).
• Completion of Steele Brands’ Team Lead Training program.
• Strong communication and teamwork skills.

Responsibilities

• Provide peer-to-peer training and coaching to Team Members.
• Assist in onboarding new hires and reinforcing skill development.
• Support shift execution under direct supervision of the GM/AGM or Certified Team Lead.
• Maintain food safety, cleanliness, and operational standards.
• Model exceptional hospitality and assist with guest interactions, escalating complex issues to management.
• Foster a positive team environment by modeling Steele Brands’ values of wellness, integrity, and hospitality.
• Support communication between Team Members and management.

Skills

Communication

Teamwork

Restaurant experience

Education

Steele Brands Team Lead Training

Job description

Crisp & Green in Denver is seeking a talented Service Lead to join our team, leading shifts with a focus on food safety, quality, and guest satisfaction. You will mentor teammates and help maintain our crisp standards as a role model for the entire team.

You will train new hires, coach peers, and ensure smooth shift execution under supervision, while upholding our wellness, integrity, and hospitality values in a fast-paced environment.