Team Lead, Guest Experience & Growth
Dunkin' | Anusha International Inc
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Benefits offered by this job
Job summary
Dunkin franchisee in Arlington Heights is seeking a Shift Leader to coach Crew Members during shifts, ensure operational Brand standards, and deliver a great, friendly guest experience. You will set goals, assign tasks, and motivate the team to achieve targets.
The role offers opportunities for growth within the company as you lead a team in a fast-paced environment and uphold Dunkin's renowned service standards.
Qualifications
- Experience coaching teams to meet brand standards
- Ability to set goals and assign tasks
- Provide timely feedback and motivate staff
Responsibilities
- Coach Crew Members during shifts to uphold Brand standards and deliver a friendly guest experience
- Set goals, provide job assignments, and motivate others
- Celebrate successes and provide timely feedback to improve performance
Skills
Job description
Dunkin franchisee in Arlington Heights is seeking a Shift Leader to coach Crew Members during shifts, ensure operational Brand standards, and deliver a great, friendly guest experience. You will set goals, assign tasks, and motivate the team to achieve targets.
The role offers opportunities for growth within the company as you lead a team in a fast-paced environment and uphold Dunkin's renowned service standards.
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