Team Lead - Food Service & Guest Experience

Vitality Bowls; Rocky River (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Free uniforms

Employee discounts

Flexible schedule

Job summary

Vitality Bowls is seeking a proactive manager-level team lead to supervise daily operations, oversee shifts, and ensure excellent customer service. You will train staff, handle basic POS tasks, and maintain a positive, fast-paced dining environment.

Ideal candidates are focused on safety, cleanliness, and guest satisfaction, with flexibility to cover shifts and contribute to smooth franchise operations.

Qualifications

• Lead the team and manage daily operations.
• In charge of shifts and delegating tasks.
• Provide exemplary customer service and resolve issues with courtesy.

Responsibilities

• Lead and supervise shift operations.
• Delegate tasks to team members.
• Handle inventory status and communicate with managers.

Skills

Leadership

Customer service

Team coordination

Communication

Education

Food safety certification

Tools

POS system

Cash handling

Job description

Vitality Bowls is seeking a proactive manager-level team lead to supervise daily operations, oversee shifts, and ensure excellent customer service. You will train staff, handle basic POS tasks, and maintain a positive, fast-paced dining environment.

Ideal candidates are focused on safety, cleanliness, and guest satisfaction, with flexibility to cover shifts and contribute to smooth franchise operations.