Flexible Shift Lead — Food Service Team Leader

Vitality Bowls; Rocky River (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Free uniforms

Employee discounts

Flexible schedule

Job summary

Vitality Bowls in Rocky River, OH is seeking an experienced restaurant manager to lead the team, ensure accurate food preparation, and deliver timely service to customers.

You will oversee shifts, delegate tasks, train staff, and handle deliveries and refunds while maintaining inventory control and high food-safety standards. Join a fast-paced, customer-focused environment with growth opportunities.

Qualifications

• Food handling certification required.
• Ability to stand for long periods and lift heavy boxes.
• Leadership abilities required.

Responsibilities

• Lead the team, ensure food accuracy and timely delivery to customers.
• Manage shifts and delegate tasks.
• Provide exemplary knowledge and customer service.
• Handle upset customers and resolve food issues.
• Accept deliveries and issue refunds when needed.
• Communicate inventory status with managers about order completeness and stock levels.
• Manage break schedules and attendance.
• Attend management meetings.
• Assist with interviews, evaluations, and training.
• Explain health benefits of ingredients to customers in an upbeat manner.
• Maintain cleanliness of lobby and front area.
• Take orders by phone and ring up guests.
• Follow recipes and prepare food timely and sanitary.
• Stock and rotate food; follow sanitation and safety procedures.
• Track food quality and handle special circumstances.

Skills

Leadership

Customer service

Inventory management

Cash handling

Team supervision

Interpersonal communication

Tools

POS system

Basic computer skills

Job description

Vitality Bowls in Rocky River, OH is seeking an experienced restaurant manager to lead the team, ensure accurate food preparation, and deliver timely service to customers.

You will oversee shifts, delegate tasks, train staff, and handle deliveries and refunds while maintaining inventory control and high food-safety standards. Join a fast-paced, customer-focused environment with growth opportunities.