Team Lead, Event Processing & Operations

Verra Mobility Corporation; Arizona City (AZ); On-site; USD 70,000 - 120,000; Full time

Job summary

Verra Mobility seeks a Team Lead for the Government Solutions Event Processing department. The role emphasizes reliable leadership, punctuality, sound judgment, and strong business decisions.

The Team Lead will support the Supervisor, foster a customer-centric mindset, and drive high-quality, efficient production while engaging with internal and external stakeholders. The successful candidate will mentor team members, review performance with coaching, and guide daily operations.

Qualifications

• Proven leadership characteristics and ability to inspire others.
• Strong customer-centric mindset with focus on internal and external stakeholders.
• Commitment to high quality work and efficient production.
• Ability to provide coaching and development to team members.

Responsibilities

• Regularly review team performance and provide coaching to address gaps.
• Serve as team leader and first point of contact for escalations.
• Collect and disseminate daily metrics and communicate findings.
• Collaborate with leadership to improve procedures and processes.
• Partner with external vendors and subcontractors as needed.
• Oversee office and team in supervisor's absence.

Skills

Leadership

Coaching

Mentoring

Customer-centric mindset

Stakeholder management

Job description

Verra Mobility seeks a Team Lead for the Government Solutions Event Processing department. The role emphasizes reliable leadership, punctuality, sound judgment, and strong business decisions.

The Team Lead will support the Supervisor, foster a customer-centric mindset, and drive high-quality, efficient production while engaging with internal and external stakeholders. The successful candidate will mentor team members, review performance with coaching, and guide daily operations.