Team Lead, Career Services & WIOA Programs

Career Team; California; On-site; USD 63,000 - 65,000; Full time

Benefits offered by this job

401k with a generous employer match

Medical, dental, and vision insurance

Disability insurance

Supplemental insurance

Job summary

Career Team is seeking a dynamic Team Lead to supervise a team of Career Advisors serving WIOA Adult and Dislocated Workers and Unemployed Job Seeker customers in Merced County, CA. This 100% onsite role requires oversight of enrollment, funding requests for training, and monthly caseload reporting to ensure compliant, high‑quality services.

The ideal candidate will guide staff development, build partnerships with community organizations, and drive performance against contractual measures while

Qualifications

• Associate’s degree or higher or an equivalent combination of education and experience required.
• Experience and knowledge of WIOA and workforce development contracts/programs
• Ability to give presentations and workshops (public speaking)
• Demonstrated ability to be highly detail oriented in order to successfully meet program requirements.
• One year of experience working with unemployed and underemployed individuals
• Exceptional time management skills to meet deadlines and work under pressure.
• Excellent verbal and written communication skills
• A Valid Driver’s License

Responsibilities

• Oversee a team of Career Advisors staff who work in an integrated service delivery model.
• Assess, manage, and maintain a caseload of new customers as well as carryover participants, track customers’ progress in training and job search activities on a monthly basis. Case notes all interactions with customers.
• Develop and implement casework service plans for complex cases and assist Career Advisors to remove customer barriers.
• Develops and implements strategies to incorporate a focus on performance objectives in the daily operations of organizational staff.
• Helps drive customer success and positive outcomes for contractual measures.
• Provides training and career coaching on assessments to help establish career goals aligned with the skill needs of area business and industry.
• Prepares and presents reports of activities and accomplishments.
• Build strong partnerships with community organizations to provide outreach and engagement for local WIOA programs.
• Support Career Advisors who work in the community to ensure connectivity and strong partnerships.
• Ensure compliance and data tracking metrics for outreach and funding source initiatives.
• Provide staff development, coaching and training to the team.
• Generate and perform staff evaluations.
• Provide leadership and direction to maximize performance forecasting and to ensure financial sustainability and success.
• Work in partnership with quality assurance and leadership team to build processes and team cultural understanding.
• Support Executive Director in day-to-day operations, program development, and staff development.
• Approach each day and task with a “ZAG” mindset.
• Other duties and projects as needed.

Skills

Public speaking

Detail oriented

Time management

Excellent verbal and written c ommun

Education

Associate’s degree or higher or an equivalent combination of education and experience

Job description

Career Team is seeking a dynamic Team Lead to supervise a team of Career Advisors serving WIOA Adult and Dislocated Workers and Unemployed Job Seeker customers in Merced County, CA. This 100% onsite role requires oversight of enrollment, funding requests for training, and monthly caseload reporting to ensure compliant, high‑quality services.

The ideal candidate will guide staff development, build partnerships with community organizations, and drive performance against contractual measures while