Case Manager

careerteam; Laguna Niguel (CA); In loco; USD 65.000 - 85.000; Tempo pieno

Descrizione del lavoro

Career TEAM in Laguna Niguel, CA is seeking a Career Advisor (Case Manager) to deliver intensive case management and career counseling to adults enrolled in WIOA Title I programs. You will help participants identify employment goals, overcome barriers, and achieve sustainable outcomes while ensuring compliant documentation.

This full-time, onsite role emphasizes participant-centered services, building strong partner relationships, and managing up to 80 active participants with detailed IEPs and

Competenze

• Intensive case management and career counseling for WIOA participants.
• Documentation compliant with federal, state, and local policies.
• Ability to manage up to 80 active participants and up to 100 follow-ups.

Mansioni

• Provide intake, eligibility determination, and enrollment for WIOA participants.
• Develop and update Individual Employment Plans (IEPs) and OA Summaries.
• Maintain regular contact with participants through in-person, virtual, and phone meetings.
• Assist with job development and unsubsidized placements earning livable wages.
• Ensure accurate CalJOBS documentation and compliance with policy.

Descrizione del lavoro

Job Title: Career Advisor (Case Manager)

Program: WIOA Title I - Adult & Dislocated Worker

Reports To: Supervisor

Location: Laguna Niguel, CA

Employment Type: Full-Time, Exempt

Work Environment: 100% Onsite

About Career TEAM

Career TEAM is a nationally recognized, high-tech workforce development company that combines innovative technology with expert workforce professionals. Our team, including career advisors (case managers), job developers, trainers, designers, and engineers, work collaboratively to deliver solutions that address today's workforce challenges. We are driven by a shared mission to accelerate the human condition.

Position Summary

The Career Advisor (Case Manager) provides intensive case management and career counseling services to participants enrolled in the WIOA Title I Adult and Dislocated Worker programs. This role supports individuals in identifying employment goals, overcoming barriers, and achieving sustainable employment outcomes. The Career Advisor ensures accurate documentation, high-quality service delivery, and compliance with all federal, state, and local workforce development policies while delivering participant-centered, strengths-based services.

Career TEAM is seeking dynamic Career Advisors (Case Manager) to serve Adults and Dislocated Workers through the Workforce Solutions system in Orange County. The ideal candidate works well independently, maintains strong partner relationships, and thrives in a fast-paced, customer-focused environment.

Key Responsibilities

Participant Engagement & Case Management

• Provide intensive case management services to registered customers within the One-Stop Workforce system.
• Conduct intake, eligibility determination, and enrollment for WIOA Title I Adult and Dislocated Worker participants.
• Perform comprehensive assessments to identify skills, strengths, barriers, and employment goals.
• Develop, implement, and regularly update Individual Employment Plans (IEPs) and Objective Assessment (OAs)Summaries.
• Maintain regular contact with participants through in-person, virtual, and telephone appointments and provide a substantial service.
• Provide quality documented case management for your clients
• Provide career planning to all participants (including those in training) in all areas related to gaining/retaining employment and career advancement.
• Two documented client interactions per client per month.
• Provide job development and assist participants in unsubsidized job placement earning a livable wage.
• Will carry up to 80 active participants, follow-up participants will be up to 100

Employment & Training Services

• Assist participants with job readiness activities, including resume development, interview preparation, job searches, and career exploration.
• Have an understanding of LMI trends, demand occupation criteria and the State of California's Eligible Training Provider List (ETPL) and I-TRAIN to enhance placements.
• Provide labor market information and support participants in identifying appropriate career pathways.
• Counsel participants on job opportunities, training programs, and supportive services.
• Coordinate referrals to training, work-based learning activities, on-the-job training, work experience, or apprenticeships.
• Complete Individual Training Account (ITA) documentation and other required forms for participants entering training.
• Monitor participant progress in training or employment and address emerging barriers.

Supportive Services & Financial Assistance

• Determine eligibility for supportive services in accordance with WIOA guidelines, including making appropriate referrals, tracking progress, and maintaining attendance records.
• Process and document supportive service and ITA requests accurately and timely.
• Ensure services are necessary, reasonable, and appropriately documented to support employment outcomes.

Documentation & Compliance

• Maintain accurate, complete, and timely case files in CalJOBS and other required data systems.
• Ensure compliance with WIOA regulations, local and state policies, and program performance requirements.
• Participate in file reviews and audits and implement corrective actions as required.
• Protect confidential participant information and adhere to data privacy standards.
• Provide retention and follow-up services for a twelve (12) month period, with follow-up commencing imme