RESIDENTIAL MANAGER
CHOR Youth & Family Services
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Benefits offered by this job
Job summary
Resources for Human Development (RHD) Opportunity Place in Philadelphia, PA, is seeking a Residential Manager to lead a team of Direct Support Professionals and oversee residential operations. This role focuses on empowering individuals to live independently while maintaining safety and high-quality services.
You will supervise staff, ensure regulatory compliance, manage program operations, and promote person-centered supports across residences.
Qualifications
- Leadership and mentoring of Direct Support Professionals.
- Experience supervising residential services and staff performance management.
- Strong knowledge of applicable regulations and documentation.
Responsibilities
- Lead residential teams to support independence and growth.
- Oversee day-to-day operations and ensure quality services.
- Coordinate person-centered plans and service delivery with staff.
Skills
Education
Job description
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
RHD-OPPORTUNITY PLACE Regular Full Time Management Philadelphia, PA, US
2 days ago Requisition ID: 10552
Salary: $57,000.00 Annually
Resources for Human Development (RHD) | Opportunity Place
Full-Time | Salaried
$57,000 Annually
DailyPay Available
At Resources for Human Development (RHD), we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.
We're seeking an experienced and compassionate Residential Manager to join our Opportunity Place team.
This is a hands-on leadership opportunity for someone who is passionate about supporting individuals while developing and guiding a team of Direct Support Professionals. As a Residential Manager, you'll oversee residential operations, supervise staff, ensure quality services, and promote an environment that fosters empowerment, independence, safety, and personal growth.
If you're ready to take the next step in your leadership career while making a direct impact in people's lives, we encourage you to apply.
Opportunity Place, a program of Resources for Human Development (RHD), provides residential services and supports that help individuals achieve greater independence, community participation, and quality of life.
Through person-centered supports, skill development, and individualized programming, Opportunity Place creates an environment where individuals can thrive while receiving the guidance and resources they need to reach their goals.
As a Residential Manager, you'll play a key role in ensuring individuals receive high-quality services while building a strong, supportive, and professional team culture.
- DailyPay, access your earned wages before payday
- 401(k) Retirement Plan
- Paid Time Off
- Employee Assistance Program
- Wellness Programs
- Company-Paid Training
- Professional Development Support
- Supervisory Experience
- Program Management Experience
- Lead residential teams that support independence and growth
- Mentor and develop Direct Support Professionals
- Advocate for individuals receiving services
- Promote person-centered supports and meaningful outcomes
- Create a positive and empowering living environment
As the Residential Manager, you will be responsible for ensuring the creation of a safe and healthy environment that fosters communication, well-being, empowerment, and support for the individuals served by the program.
You’ll oversee daily residential operations, supervise staff, maintain regulatory compliance, and ensure individuals receive high-quality person-centered services.
Leadership & Staff Supervision
- Provide direct supervision to Lead Direct Support Professionals and Direct Support Professionals.
- Meet regularly with staff to provide mentoring, coaching, and professional development.
- Manage staff schedules, time-off requests, callouts, and coverage needs.
- Participate in interviewing and recommending candidates for employment.
- Conduct staff training and performance management activities.
- Serve as a role model for professionalism, communication, and service delivery.
- Promote accountability, teamwork, and quality supports.
Residential Operations
- Oversee day-to-day operations of assigned residential sites.
- Monitor service quality and ensure implementation of support plans.
- Maintain safe, healthy, and supportive living environments.
- Respond appropriately to crisis situations and emergencies.
- Complete and submit required incident reports and follow-up documentation.
- Coordinate consumer activities and community participation opportunities.
- Provide overall management of homes in accordance with treatment plans and ISP requirements.
Individual Support & Service Coordination
- Participate in planning meetings and team meetings for individuals served.
- Support person-centered planning and individualized service delivery.
- Ensure individuals receive services aligned with their goals and needs.
- Promote independence, self-determination, and community inclusion.
- Communicate medical and behavioral concerns to appropriate leadership and nursing staff.
Administrative & Fiscal Responsibilities
- Manage, monitor, and reconcile site and consumer-related expenditures.
- Ensure accurate and timely completion of documentation, medication records, inventories, assessments, and progress notes.
- Oversee maintenance, safety, and upkeep of residences and program vehicles.
- Prepare homes and documentation for state licensing visits and inspections.
- Maintain compliance with organizational policies and regulatory requirements.
- Complete administrative tasks and reports as required.
You may be a great fit if you are:
- Passionate about helping individuals achieve greater independence
- An effective leader and mentor
- Experienced in residential services and staff supervision
- Organized and detail-oriented
- Skilled at problem-solving and crisis management
- Professional and dependable
- A strong communicator and team builder
- Committed to person-centered supports
- Knowledgeable about regulatory compliance and documentation
- Dedicated to creating safe and supportive environments
- High School Diploma
- Minimum 5-6 years of experience working with adults with Intellectual and Developmental Disabilities, Behavioral Health needs, and/or Drug and Alcohol Recovery Programs
- Strong working knowledge of applicable regulations, RHD values, and program policies
- Basic computer and internet literacy
- Ability to utilize email, timekeeping systems, and electronic documentation systems
- Valid Driver's License
- Personal vehicle with required insurance coverage
- Successful completion of required employment screenings and clearances, including FBI clearance when applicable
- Previous supervisory or residential management experience
- Experience with staff development and training
- Experience managing budgets and residential operations
- Full-Time
- Flexibility is required to address emergencies, appointments, staffing needs, and operational requirements.
- Evening, weekend, and on-call responsibilities may be required.
- Ability to sit, stand, walk, bend, reach, kneel, stoop, crouch, and climb stairs.
- Ability to frequently visit residential sites and participant homes.
- Ability to occasionally exert up to 50 pounds of force, frequently exert up to 20 pounds, and regularly exert up to 10 pounds.
- Ability to drive between program locations and community sites.
- Ability to perform essential job functions with or without reasonable accommodation.
Resources for Human Development (RHD) is part of the Inperium family of companies.
Employment for this position is administered through Apis Services, Inc.
Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment.
All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law.
This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.
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