Team Captain: On-Field Ops Leader & Coach

Dick's Sporting Goods; Surprise (AZ); On-site; USD 52,000 - 70,000; Full time

Job summary

DICK'S Sporting Goods in Surprise, AZ is seeking a Team Captain of On Field Operations to lead the floor, ensure strong merchandising, pricing, and athlete experience, and coach teammates to deliver an athlete-first shopping journey.

You will manage priorities, open and close procedures, schedule staff, and uphold safety and company policies while building a capable, engaged team that welcomes every athlete.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail/customer-facing experience required.
• Previous people leadership experience preferred.

Responsibilities

• Deliver outstanding athlete experiences by providing product information and maintaining merchandising standards.
• Lead and develop the store team, including hiring, onboarding, training, and performance management.
• Plan and manage store operations, scheduling, and payroll to meet goals.
• Ensure safety, loss prevention, and adherence to company policies.

Skills

Leadership

Customer service

Coaching

Communication

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in Surprise, AZ is seeking a Team Captain of On Field Operations to lead the floor, ensure strong merchandising, pricing, and athlete experience, and coach teammates to deliver an athlete-first shopping journey.

You will manage priorities, open and close procedures, schedule staff, and uphold safety and company policies while building a capable, engaged team that welcomes every athlete.