Team Captain — Loyalty & Athlete Experience Leader

DICK'S Sporting Goods; Macon (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

DICK’S Sporting Goods is hiring a Team Captain – Endzone & Loyalty to lead and coach store teammates, delivering fast, friendly checkout and building strong athlete relationships. You will drive loyalty program participation and protect brand standards while guiding day-to-day operations.

You’ll collaborate with store leadership to plan, schedule, and optimize staffing, inventories, and customer experiences, ensuring accuracy and service excellence in a dynamic retail setting.

Qualifications

• Minimum High School Diploma or equivalent.
• Strong front-line customer service skills and problem-solving abilities.
• Proven leadership experience in a retail environment.

Responsibilities

• Lead and coach teammates to deliver exceptional athlete experiences and loyalty program engagement.
• Assist the Store Manager and Assistant Manager with daily operations and staffing.

Skills

Team leadership

Customer service

Retail experience

Education

High School Diploma

Job description

DICK’S Sporting Goods is hiring a Team Captain – Endzone & Loyalty to lead and coach store teammates, delivering fast, friendly checkout and building strong athlete relationships. You will drive loyalty program participation and protect brand standards while guiding day-to-day operations.

You’ll collaborate with store leadership to plan, schedule, and optimize staffing, inventories, and customer experiences, ensuring accuracy and service excellence in a dynamic retail setting.