Team Assistant - Home Health Office

Care IV Home Health; Little Rock (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

medical

dental

vision

life

disability

lucrative company-sponsored retirement

generous accrued PTO

6 paid holidays

on-call pay

employee referral bonus

Job summary

Care IV Home Health in Fayetteville, AR is hiring a Team Assistant to schedule field staff nurses and therapists, assign patients, and serve as the main contact for scheduling questions. This full-time role reports to the Fayetteville Clinical Director and follows a 40-hour workweek from 8:00 a.m. to 5:00 p.m., Monday through Friday in our office.

Pay depends on experience. Rotating, infrequent on-call duties are required.

Qualifications

• 1 year of office experience in healthcare is required.
• Previous staff scheduling experience preferred.
• Excellent computer skills are critical to this position.
• Ability to communicate effectively both verbally and in writing.
• Highly organized with excellent customer service skills and a positive attitude.
• Reliable with consistent attendance and flexibility for rotating on-call duties.

Responsibilities

• Communicate with Intake regarding new patient referrals.
• Assign patients to our skilled team’s schedules.
• Organize schedules by area, disciplines, times, etc.
• Keep track of patient census and staffing availability to Marketing and Intake.
• Take calls, texts, and emails from field staff and update scheduling system.
• Troubleshoot scheduling issues and reassign times as needed.
• Assist Director and Office Manager with other duties.
• Participate in paid rotating on-call duties (infrequent).
• Other duties as assigned.

Skills

Office experience

Healthcare industry

Scheduling experience

Computer skills

Communication skills

Organized

Reliable attendance

On-call willingness

Job description

Team Assistant

Now hiring a Team Assistant in Fayetteville, AR! Our Team Assistant's main goal is to schedule field staff nurses & therapists, assigning them patients and being the main point of contact for scheduling questions, requests, and issues.

Our Team Assistant reports to our Fayetteville Clinical Director. This is a full-time, 40 hour per week position working MON thru FRI 8a-5p in our office. Pay depends on experience. Rotating, infrequent paid on call is required.

Duties & Responsibilities may include, but are not necessarily limited to:

• Communicating with Intake regarding new patient referrals
• Assigning patients to our skilled team's schedules
• Organizing schedules by area, disciplines, times etc
• Keeping track of patient census and communicating staffing availability to the Marketers & Intake Dept.
• Taking calls, texts & emails from field staff regarding scheduling changes and updating scheduling system accordingly
• Troubleshooting scheduling issues
• Reassigning times and updating schedules for missed visits
• Assisting the Director and Office Manager with other office duties as needed
• Participating in paid rotating on-call duties (infrequent)
  
• Other duties as assigned

Required experience:

• A minimum 1 year of office experience, specifically in the healthcare / medical industry, is required
• Previous staff scheduling experience preferred
  
• Excellent computer skills are critical to this position
• Ability to communicate effectively both verbally and in writing
• Highly organized with excellent customer service skills and a positive attitude
• Reliable with consistent attendance
• Ability and willingness to participate in rotating on-call

Benefits & Perks for full-time:

• medical
• dental
• vision
• life
• disability
• lucrative company-sponsored retirement plan (with some of the BEST $$ matching rates in the Arkansas home care industry!)
• generous accrued PTO
• 6 paid holidays
• on-call pay
• employee referral bonus, cell phone discounts on certain carriers, etc.

EEO M/F DRUG FREE EMPLOYER