Team Assistant Hospice

AccentCare; Norwood (MA); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

401(k) with company match

Flexible spending accounts

Employee assistance program

Job summary

AccentCare is seeking a Team Assistant in Norwood, MA to join our hospice team. This full-time role supports daily operations, patient data management, and communications with clinicians.

The ideal candidate will have a High School Diploma and 1+ years of clerical experience, with basic proficiency in Microsoft Office and EMR systems. Schedule is Monday through Friday, 8am–5pm, with pay $24–$25 per hour and benefits.

Qualifications

• High School Diploma or related, required.
• 1+ years’ clerical experience, preferably in a medical setting, or equivalent.
• Basic knowledge of Microsoft Office Suite and EMR systems.

Responsibilities

• Update patient records and census information in the EMR system.
• Assist the Team Director with inventory management of medical supplies for field staff.
• Process DME orders and related documentation in EMR and ancillary systems.
• Support Team Meeting preparation and interdepartmental communications.
• Coordinate with Medical Director and physicians to complete IPOC/485 documents on time.

Skills

Microsoft Office Suite

EMR systems

Clerical experience

Education

High School Diploma

Job description

Overview

Team Assistant

Location: Norwood

Position: Team Assistant

Job ID: 78276

Remote/Virtual Position: No

Coverage Area: Norwood

Find Your Passion and Purpose as a Full-Time Team Assistant

Salary: $24 - $25 / hour

Schedule: Monday to Friday 8am to 5pm

Offer Based On Years of Experience

What You Need To Know

Reimagine Your Career in Hospice

Caring for others is more than what you do — it’s who you are. At AccentCare, you’ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You’ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we’re building together.

Be the Best Team Assistant

You Can Be

If you meet these qualifications, we would love to meet you:

• High School Diploma or related, required
• 1+ years’ clerical experience, preferably in a medical setting, or equivalent
• Basic knowledge of Microsoft Office Suite of products and EMR systems

Responsibilities

• Update the ADT missing elements in EMR system by reviewing the ADT exception report daily
• Participate in stand up/down and records census updates daily into the EMR system to ensure admissions, discharges/deaths, transfers, and changes in level of care, changes in team and/or branch are captured for accurate census
• Assist the Team Director (TD) by ordering and maintaining appropriate inventory of medical supplies for the field staff
• Processes DME orders in the EMR system and any ancillary systems
• Responsible for IDG preparation and assisting the TD as requested in preparing for Team Meeting
• Maintain close communication with the Medical Director (MD) and community physicians in completing their IPOC/485 documents timely and prior to meetings by leveraging the use of eNote and Collaborator

Our Investment in You

Caring for others starts with caring for you. We’re committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well-being.

Our benefits include:

• Medical, dental and vision coverage
• Paid time off and paid holidays
• Professional development opportunities
• Company-matching 401(k)
• Flexible spending and health savings accounts
• Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app
• Programs to celebrate achievements, milestones and fellow employees
• Company store credit for your first AccentCare-branded scrubs for patient-facing employees
• And more!

Why AccentCare

Come As You Are

• At AccentCare, you’re part of a community that cares — for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.