Team Assistant

Hospice of the Valley (AZ); Peoria (AZ); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Competitive wages

Excellent benefits package

Generous Paid Time Off

Flexible schedules for work/life bal

Job summary

Hospice of the Valley in the Phoenix metropolitan area seeks a Team Assistant to provide a range of administrative support for the clinical team, including answering phones, processing patient information, and data entry.

The role emphasizes timely documentation, adherence to standards, professional conduct, and ongoing skill development; prior medical office or hospice experience is preferred, with opportunities for orientation and growth.

Qualifications

• High School Diploma or equivalent required.
• 1 year of secretarial or administrative support experience preferred.
• Excellent communication and customer relation skills.
• Ability to manage time, meet deadlines, and work with minimal supervision.
• Proficient with office equipment and basic data entry.

Responsibilities

• Answer phones and manage email communications for the team.
• Process patient information and perform data entry tasks.
• Create timely and accurate documentation.
• Adhere to standards and support continuously improved processes.
• Maintain professional conduct and pursue skill development.

Skills

Secretarial experience

Communication skills

Time management

Attention to detail

Customer service

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Join Arizona’s largest, most prominent not-for-profit hospice, serving the valley since 1977.

Hospice of the Valley is a national leader in hospice care and has been serving thePhoenixmetropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork, and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work.

• Supportive work environment with a culture of caring for patients and one another.
• Competitive wages and excellent benefit program.
• Generous Paid Time Off.
• Flexible schedules for work/life balance

Position Profile

The Team Assistant is responsible for providing a variety of administrative support functions that contribute to the overall efficient operation of theclinical team. Some of the duties will include answering phones, processing patient information and data entry.

Responsibilities

• § Manages phone/email communications effectively and efficiently.
• § Processes vendor requests, assures paperwork is complete and timelines are met.
• § Creates timely and accurate documentation assuring timelines are met.
• § Adheres to HOV standards and facilitates continuously improved processes/services.
• § Maintains and enhances professional skills.
• § Adheres to high standards of personal and professional conduct.

Minimum Qualifications

• § High School Diploma or equivalent experience.
• § Minimum 1 years of increasingly responsible secretarial or administrative support experience.
• § Excellent communication and customer relation skills to interact with others in a helpful, cooperative and effective manner.
• § Ability to manage time well, meet deadlines and perform assigned duties with attention to detail, speed, accuracy and follow-through with minimal supervision.
• § Ability to use various types of office equipment including computer equipment, fax machine and copier/phone.
  

Preferred Qualifications

• § Prior medical office or hospice experience preferred.
• § Familiar with medical terminology preferred.
• § Minimum of 2 years database administration experience with knowledge of MS Office software including, Word, Outlook, Power Point and Excel.

Hospice of the Valley offers competitive salaries and excellent benefits that include medical, dental and vision plans, generous paid time off, a matching 401k, tuition assistance, an award winning wellness program and a host of employee recognition and rewards. Employees also receive comprehensive orientation, training and development opportunities.

Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V