Team Assistant

Hospice of the Valley (AZ); Phoenix (AZ); On-site; USD 38,000 - 48,000; Full time

Job summary

Hospice of the Valley is seeking a Team Assistant to provide essential administrative support to the clinical team in Phoenix. You will answer phones, process patient information, and handle data entry with accuracy and care.

Join a mission-driven, not-for-profit organization that values teamwork, flexibility, and a supportive work environment while delivering compassionate care to patients and families in the valley.

Qualifications

• High School Diploma or equivalent required.
• Minimum 1 year of secretarial/administrative support experience.
• Excellent communication and customer relation skills.
• Ability to manage time, meet deadlines and work with minimal supervision.
• Experience with office equipment (computer, fax, copier, phone).

Responsibilities

• Manages phone and email communications effectively.
• Processes vendor requests and ensures paperwork is complete.
• Creates timely and accurate documentation.
• Adheres to Hospice of the Valley standards and improves processes.
• Maintains and enhances professional skills.
• Adheres to high standards of personal and professional conduct.

Skills

Communication skills

Time management

Attention to detail

Customer service

Education

High School Diploma

Tools

MS Office

Word

Excel

Outlook

PowerPoint

Job description

Join Arizona’s largest, most prominent not-for-profit hospice, serving the valley since 1977.

Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork, and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility, and the privilege of doing meaningful, rewarding work.

• Supportive work environment with a culture of caring for patients and one another.
• Competitive wages and excellent benefit program.
• Generous Paid Time Off.
• Flexible schedules for work/life balance.

Position Profile

The Team Assistant is responsible for providing a variety of administrative support functions that contribute to the overall efficient operation of the clinical team. Some of the duties will include answering phones, processing patient information and data entry.

Responsibilities

• Manages phone/email communications effectively and efficiently.
• Processes vendor requests, assures paperwork is complete and timelines are met.
• Creates timely and accurate documentation assuring timelines are met.
• Adheres to HOV standards and facilitates continuously improved processes/services.
• Maintains and enhances professional skills.
• Adheres to high standards of personal and professional conduct.

Minimum Qualifications

• High School Diploma or equivalent experience.
• Minimum 1 years of increasingly responsible secretarial or administrative support experience.
• Excellent communication and customer relation skills to interact with others in a helpful, cooperative and effective manner.
• Ability to manage time well, meet deadlines and perform assigned duties with attention to detail, speed, accuracy and follow-through with minimal supervision.
• Ability to use various types of office equipment including computer equipment, fax machine and copier/phone.

Preferred Qualifications

• Prior medical office or hospice experience preferred.
• Familiar with medical terminology preferred.
• Minimum of 2 years database administration experience with knowledge of MS Office software including, Word, Outlook, Power Point and Excel.

Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V