Tax Software Support Specialist

Intuit, Inc.; Joliet (IL); On-site; USD 42,000 - 66,000; Full time

Job summary

Intuit, Inc. is seeking a Tax Support Associate to help customers confidently use TurboTax and related financial products. In this role, you’ll answer tax and product questions, guide users through filing steps, and troubleshoot common software issues via phone, chat, or email.

Working in a collaborative, learning-focused culture, you’ll stay current on tax changes, contribute customer insights to product teams, and help millions of people file accurately and on time.

Qualifications

• Answer tax and product questions via phone, chat or email.
• Guide users through filing steps and troubleshoot common software issues.

Responsibilities

• Answer tax and product questions via phone, chat or email.
• Guide users through filing steps and troubleshoot common software issues.

Job description

Intuit, Inc. is seeking a Tax Support Associate to help customers confidently use TurboTax and related financial products. In this role, you’ll answer tax and product questions, guide users through filing steps, and troubleshoot common software issues via phone, chat, or email.

Working in a collaborative, learning-focused culture, you’ll stay current on tax changes, contribute customer insights to product teams, and help millions of people file accurately and on time.