Tax Season Receptionist & Client Concierge

H&R Block, Inc.; Baden (Beaver County); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will handle client check-in, scheduling, and coordination with tax professionals in a fast-paced environment.

This in-person role emphasizes professionalism, confidentiality, and teamwork, with opportunities to grow into tax preparation or office leadership as you gain training and experience.

Qualifications

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will handle client check-in, scheduling, and coordination with tax professionals in a fast-paced environment.

This in-person role emphasizes professionalism, confidentiality, and teamwork, with opportunities to grow into tax preparation or office leadership as you gain training and experience.