Area Manager - Tax Office Ops & Growth

Jackson Hewitt - 2247; Clute (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Employee discounts

Training & development

Opportunity for advancement

Job summary

Jackson Hewitt is seeking an Area Manager to lead staffing, productivity, tax prep work, and marketing across multiple offices within an assigned district. You will supervise seasonal teams and drive operations to maximize efficiency and profitability.

You will recruit, train, and manage staff, schedule shifts, monitor performance, and ensure compliance with company standards. Strong leadership in a franchise environment is essential to success.

Qualifications

• High School Diploma/GED or equivalent related business experience.
• Course of study in management or in tax preparation and/or accounting preferred.
• Two years’ previous management or supervisory experience required.
• Proficiency with a variety of computer software applications such as electronic mail, internet browser, Word, Excel, and accounting or tax preparation software.
• Previous tax preparation experience and possess a PTIN (Preparer Tax Identification Number) preferred.
• PTIN Certification: Yes

Responsibilities

• Leads recruiting efforts and manages the interviewing process of seasonal employees for assigned area. Manages leads from JHNet and other sources.
• Monitors associate performance to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors, or problems.
• Reviews and approves work schedules and timecard approvals, monitor time tracker during all shifts, works with Human Resources on any employee relations issues or complaints and training.
• Ensures all assigned locations meet company standards including but not limited to: office set up, buildouts and breakdown, technology set up, telecommunications, office supplies and facilities maintenance. Maintains relationships with property managers and landlords.
• Provides employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
• Monitors GL & P&L performance and holds/voids/rejects, discount reports and productivity reports for assigned store group. Also responsible for meeting all office goals including, but not limited to revenue, cash control and tax return count in assigned area.

Skills

Leadership

Communication

Team supervision

Problem solving

Education

High School Diploma/GED

Management/Tax/Accounting study preferred

Tools

Microsoft Word

Excel

Tax preparation software

Job description

Jackson Hewitt is seeking an Area Manager to lead staffing, productivity, tax prep work, and marketing across multiple offices within an assigned district. You will supervise seasonal teams and drive operations to maximize efficiency and profitability.

You will recruit, train, and manage staff, schedule shifts, monitor performance, and ensure compliance with company standards. Strong leadership in a franchise environment is essential to success.