Tax Office Manager – Lead Seasonal Teams & Growth

Jackson Hewitt; Great Bend (KS); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

ZayZoon

Free uniforms

Opportunity for advancement

Training & development

Wellness resources

Bonus based on performance

Employee discounts

Job summary

Jackson Hewitt in Great Bend is seeking an Office Manager to oversee seasonal staff and drive daily office operations during peak tax season. You will manage recruiting, scheduling, and adherence to quality standards, while supporting tax return preparation and client service.

This role emphasizes efficiency, data accuracy, and team leadership. A strong candidate has supervisory experience and is proficient with Word, Excel, and tax software.

Qualifications

• Two years’ previous management or supervisory experience.
• Course of study in management or in tax preparation and/or accounting preferred.
• Proficiency with a variety of computer software applications such as electronic mail, internet browser, Word, Excel, and accounting or tax preparation software.
• Previous tax preparation experience and possess a PTIN (Preparer Tax Identification Number) preferred.

Responsibilities

• Leads recruiting efforts and manages the interviewing process of seasonal employees for assigned area.
• Monitors associate performance to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors, or problems.
• Reviews and approves work schedules and timecard approvals, monitor time tracker during all shifts, works with Human Resources on any employee relations issues or complaints and training.
• Ensures all assigned locations meet company standards including but not limited to: office set up, buildouts and breakdown, technology set up, telecommunications, office supplies and facilities maintenance.
• Provides employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
• Monitors performance and holds/voids/rejects, discount reports and productivity reports for assigned store group.

Skills

Recruiting coordination

Supervisory experience

Office software (Word/Excel)

Education

High School Diploma/GED

Management or tax/accounting coursework

Tools

MS Word

MS Excel

Tax preparation software

Job description

Jackson Hewitt in Great Bend is seeking an Office Manager to oversee seasonal staff and drive daily office operations during peak tax season. You will manage recruiting, scheduling, and adherence to quality standards, while supporting tax return preparation and client service.

This role emphasizes efficiency, data accuracy, and team leadership. A strong candidate has supervisory experience and is proficient with Word, Excel, and tax software.