Tax Customer Contact Supervisor — Hybrid (MI)

State of Michigan; Dimondale (MI); Hybrid; USD 55.000 - 75.000; Vollzeit

Zusammenfassung

State of Michigan – Treasury is seeking a Departmental Supervisor to coordinate the Customer Contact Section, guiding daily operations and ensuring alignment with division and department goals.

The role emphasizes leadership, performance monitoring, and staff development, with remote work allowances and strong emphasis on accurate, professional handling of inquiries and documentation.

Qualifikationen

• Educational level typically acquired through completion of high school.

Aufgaben

• Coordinate, oversee, and daily operations of the Customer Contact Section to support Division and Department goals and objectives.
• Provide leadership by setting priorities, directing daily work, monitoring performance, and supporting employees to achieve expectations.
• Mentor, coach, and support employees through continued learning and professional development.
• Oversee daily activities, establish priorities, direct workflow, and encourage employees to reach their full potential.

Ausbildung

High school level education

Jobbeschreibung

State of Michigan – Treasury is seeking a Departmental Supervisor to coordinate the Customer Contact Section, guiding daily operations and ensuring alignment with division and department goals.

The role emphasizes leadership, performance monitoring, and staff development, with remote work allowances and strong emphasis on accurate, professional handling of inquiries and documentation.