Tax Operations Technician — Remote (Michigan)

Michigan AG; Michigan; Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Remote work eligibility

Job summary

Michigan Department of Treasury is hiring a Departmental Technician to support Sales, Use and Withholding taxes. The role emphasizes documentation, process improvements, and training, working with multiple Treasury divisions to resolve complex issues.

Candidates should have a high school education, with eligibility for substitution by a bachelor's degree. Remote work is available within Michigan, with some onsite requirements.

Qualifications

• Education typically acquired through completion of high school.
• One year of experience performing administrative support activities equivalent to the 7-level in state service.
• One year of experience as a technician or paraprofessional equivalent to the entry level in state service.
• Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service.
• Possession of a bachelor's degree may be substituted for the experience requirement.

Responsibilities

• Documentation of processes and procedures.
• Recommend efficiency improvements relating to standard methods of operations including training.
• Collaboration with other Treasury departments/divisions.
• Performance of complex queries.
• Lead and/or participate in special projects.
• Assist supervisors and front-line staff with resolution of complex tax issues.

Skills

Documentation

Problem solving

Communication

Relationship building

Education

High school diploma

Bachelor's degree substituted

Tools

SQL queries

Office software

Job description

Michigan Department of Treasury is hiring a Departmental Technician to support Sales, Use and Withholding taxes. The role emphasizes documentation, process improvements, and training, working with multiple Treasury divisions to resolve complex issues.

Candidates should have a high school education, with eligibility for substitution by a bachelor's degree. Remote work is available within Michigan, with some onsite requirements.