Tavern Server - FT

Omni Hotels; Bedford, Northern (Bedford County, KY); Híbrido; USD 20.664.000 - 33.062.000; Jornada completa

Descripción de la vacante

Omni Hotels is seeking a professional Server to deliver warm, attentive service in our upscale hotel restaurant. You will greet guests, take orders, upsell beverages, and maintain strong knowledge of our wine and beverage offerings.

Familiarity with MICROS POS is preferred, with flexibility to cover busy shifts and weekends. Ideal candidates have at least 1 year of serving experience in a high-volume or upscale setting, possess an unexpired Food Handlers certificate, and maintain a polished

Formación

• Minimum 1 year of serving experience in a high volume or upscale hotel restaurant outlet.
• Knowledge of wine, spirits, and beer.
• Ability to work weekends and holidays.
• Unexpired Food Handlers certificate obtained upon hire.
• Ability to lift up to 50 lbs.

Responsabilidades

• Greet guests and respond to requests; provide attentive service.
• Upsell menu items and beverages when appropriate.
• Maintain knowledge of menus and beverage offerings, including wine service.
• Take, place, and process orders; present checks and handle payments.
• Assist in seating guests and answering restaurant phones as needed.
• Coordinate with kitchen and culinary team on meal requirements and specials.

Conocimientos

Guest service

Wine knowledge

Upselling

MICROS POS

Team communication

Herramientas

MICROS POS

Descripción del empleo

Overview:

As a Server, you will embody the spirit of warmth and attentiveness, ensuring every guest enjoys seamless and personalized service. Whether recommending menu items or creating a welcoming atmosphere, you will contribute to the high standards and reputation of Omni Hotel & Resorts. If you thrive in a fast-paced environment and take pride in curating unforgettable moments, we'd love to have you on our team.

Responsibilities:

• Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries or requests.

• Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.

• Must maintain full familiarity with menus and knowledge of beverage offerings, including wine service.

• Complete station set-up and breakdown/side-work.

• Polish and clean all water glassware on assigned station during each shift.

• Take food and beverage orders and upsell as often as possible.

• Be pleasant, smile and greet all guests using surnames when obtained.

• Send orders using MICROS systems.

• Communicate with the culinary team regarding meal requirements, allegories, dietary needs, and special requests.

• Alert Restaurant Manager immediately if a guest has a suggestion, complaint or issue.

• Present accurate check to guests and process payment.

• Assist in seating guests and answering phones for the restaurant as needed.

• Cross train among other food and beverage outlets as needed.

• Perform any other duties assigned by the restaurant manager.

Qualifications:

• Must have a minimum of 1 year of serving experience, preferably in high volume and casual environment or part of an upscale hotel restaurant outlet.

• Must adhere and agree to compensation acknowledgement and tip reporting guidelines.

• Must have knowledge of wine, spirits, and beer.

• Must be able to work a variety of shifts, including weekends and holidays.

• Maintain a professional business appearance, attitude, and performance.

• Must have unexpired Food Handlers obtained upon hire.

• Must be able to lift, push, pull, place, and carry objects weighing up to 50lbs.