Dining Room Attendant/Busser FT

Omni Hotels & Resorts; Hot Springs (VA); On-site; USD 21,000 - 30,000; Full time

Job summary

Omni Hotels & Resorts in Hot Springs, VA is seeking a team member to assist in our dining services as a busser. You will maintain cleanliness, reset tables, and support servers to ensure a smooth guest experience throughout service periods.

Responsibilities include stocking, sanitizing trays, presenting a polished appearance, and following health and safety standards. The role requires flexibility for nights, weekends, and holidays in a fast-paced resort environment.

Qualifications

• Must communicate clearly with guests and team members.
• Ability to multitask in a fast-paced resort dining room.
• Able to stand and walk for extended periods.

Responsibilities

• Maintain regular attendance in compliance with Omni standards and scheduling.
• Wear proper uniform and name tag when working.
• Provide outstanding service to guests in a friendly, professional manner.
• Wipe down service trays with sanitizer water daily.
• Bus tables.
• Stock supplies and maintain full ice supply for side stations.
• Put away product delivery items.
• Transport prepared food from kitchen to floor in a timely manner.
• Ensure expo food items are covered and dated; discard expired items.
• Set tables with clean linen, china, silver, and glassware.
• Ensure furniture and floors are clean and arranged according to specifications.
• Assist servers during operating hours to help meet business demands.
• Remove any extra settings.
• Inspect and clean coffee maker/urn, beverage machines, trays, dishware, silverware, glassware.
• Must maintain full familiarity with menus and beverage offerings.
• Always wear gloves when handling food.
• Maintain knowledge of the resort property.
• Attend department meetings and other required training.
• Perform any other duties as assigned by management

Skills

Communication

Multitasking

Stamina

Job description

Overview:

This team member will maintain the highest standards possible for the guest by insuring quick, efficient, and professional completion of busser duties.

Responsibilities:

• Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort.
• Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
• Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
• Wipe down all service trays with fresh sanitizer water daily.
• Bus tables.
• Stock supplies and maintain full ice supply for side stations.
• Put away product delivery items.
• Transport prepared food from kitchen to floor in a timely manner.
• Ensure expo food items are covered and dated. Discard expired items.
• Set tables with clean, pressed linen, china, silver, and glassware.
• Ensure furniture and floors are clean and arranged according to specifications.
• Assist servers during operating hours to help meet business demands, i.e. refilling guest drinks.
• Remove any extra settings.
• Inspect and clean coffee maker/urn, cappuccino machine, beverage machines, trays, dishware, silverware, glassware.
• Must maintain full familiarity with menus and knowledge of beverage offerings.
• Always wear gloves when handling food.
• Maintain knowledge of the resort property.
• Attend department meetings and other required training.
• Perform any other duties as assigned by management

Qualifications:

• Must have unexpired Food Handlers and TABC – or obtain upon hire.
• The ability to clearly and pleasantly communicate with guests, members, management and co-workers, both in person and by telephone.
• Must be able to work in a fast-paced environment and multitask.
• Must be able to work flexible shifts including nights, weekends, and holidays.
• Must be able to stand and walk for an extended period or for an entire shift.
• Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.
• Working in the interior of hotel, dining room and restaurant kitchen, with occasional travel around resort property as needed.
• Exposure to various cleaning chemicals.
• Exposure to food items and beverages.