Tasting Room Associate - Part Time

Tasting Room Expo; Newberg (OR); On-site; USD 20,664,000 - 34,440,000; Part time

Benefits offered by this job

Tips

Sales commissions

Club signup commission

Job summary

Appassionata Estate in Newberg, OR is seeking a wine-loving hospitality associate to host guests in the tasting room, caves, and patio, and to learn about our estate and imported brands. You’ll share education on our wines and build genuine guest connections while promoting wine club memberships and sales.

The role requires a flexible schedule (1–3 days per week, including weekends and events) and involves using a POS system, assisting with events, and maintaining a welcoming space.

Qualifications

• Must be 21+ years old and hold an OLCC Server Permit or be able to obtain one.
• Excellent written and verbal communication skills; passionate about wine and learning.
• Past wine, restaurant, sales, or other hospitality experience required.

Responsibilities

• Greet guests and guide them through wine tastings, tours, and private tastings with education on vineyard sources and production practices.
• Promote and upsell wine and wine club memberships to meet monthly goals.
• Manage multiple tasting groups, anticipate guest needs, and work as part of a flexible team.
• Maintain hospitality spaces: stocked, clean, and organized; set up/break down daily.
• Operate POS and reservation systems (Commerce7, Block 55) for sales, club memberships, orders, and reservations.
• Recognize signs of intoxicated guests and take appropriate action.
• Support events on and off-site as needed.
• Assemble small bite items for guests while following food safety guidelines.

Skills

Customer service

Wine knowledge

Sales & upselling

Communication

Team player

Tools

Commerce7

Block 55

Job description

We are seeking an enthusiastic, wine-loving individual who is passionate about genuine hospitality to join our team! Take in the beautiful estate property while hosting guests in our tasting room, down in the caves, or out on our serene patio overlooking the vineyard. We’re more than just pinot noir + chardonnay, too! There’s sauvignon blanc, riesling, a syrah/pinot noir blend, and a fantastic array of Riesling and more from our import company. Come enjoy learning about and selling these fantastic brands and have fun while doing it!

Key responsibilities

• Warmly greet guests as they arrive and guide guests through wine tasting flights, tours, and private tastings with a focus on education, our various vineyard sources, and old-world-inspired production practices. Throughout the tasting experience, this individual should also strive to build rapport and establish genuine connections with the guests.
• While creating these connections, this individual should also effectively promote and sell/up-sell wine & wine club memberships, with the intent to meet and exceed monthly goals.
• Be able to manage multiple tasting groups at one time and anticipate their needs.
• Be an upbeat and personable team player with the ability to jump into varying roles to support the team depending on the needs of the day, and willing to take on additional tasks as needed/requested.
• Work in coordination with the team to ensure all hospitality spaces are stocked, clean, and organized, and set up and broken down efficiently each day.
• Ability to work within a POS and reservation system (Commerce7 & Block 55), processing sales, club memberships, shipping orders, and reservations.
• Ability to recognize the signs of an intoxicated guest and take swift and appropriate action to address the situation.
• Ability to work in a fast-paced environment and maintain a professional, friendly, and engaging demeanor.
• Assist with events both on and off-site as needed.
• Ability to assemble small bite items for guests and adhere to food safety guidelines.

Requirements

• Ability to lift up to 45 lbs repeatedly, and the ability to walk and stand for extended periods of time.
• Must possess a valid OLCC Servers Permit & food handlers card, or be able to acquire one.
• Must be 21 years of age or older.
• Possess excellent written and verbal communication skills.
• Knowledgeable about wine with an enthusiasm to continually learn and share new information.
• Past wine, restaurant, sales, and/or other hospitality experience required.
• Must be detail-oriented, driven to grow and excel, and maintain a professional demeanor and appearance.
• Must be friendly, engaging, passionate about wine, and willing to work with a team of like-minded individuals.
• Available 1-3 days a week, with the ability to work weekends, special events, and some evenings.

Compensation includes a highly competitive hourly wage, DOE, sales commission, tips, and club signup commission.

About Appassionata

Appassionata Estate is nestled in the Chehalem Mountains and is the culmination of nearly two decades of planning by renowned German winemaker Ernst “Erni” Loosen. Erni’s vision was to establish an enduring family wine estate, dedicated to growing and producing exquisitely expressive wines with extraordinary ageability. We produce the Appassionata Estate collection and the full array of J. Christopher wines on-site, and we also feature a selection of imported brands from Loosen Bros USA.