Tasting Room Associate- part-time

Tasting & Tap Room Expo; Oregon (WI); On-site; USD 34,000 - 48,000; Part time

Job summary

Laurel Ridge Winery in Oregon is seeking a friendly Tasting Room Associate for part-time work up to 30 hours per week. This role focuses on delivering warmth, storytelling, and world-class hospitality to every tasting room visitor.

You'll host seated tastings, hit sales goals, process POS purchases and wine club orders, and help with daily housekeeping and restocking. Prior retail or guest-service experience is ideal, with a willingness to learn about our wines.

Qualifications

• OLCC Alcohol Server’s Permit required or ability to obtain.
• Food Handler’s Card required or ability to obtain.
• Lift 50 lbs and stand/walk 10,000+ steps per shift.
• Weekend/evening/holiday availability.

Responsibilities

• Provide world-class hospitality to tasting room guests.
• Host seated wine tastings with attention to detail.
• Tell engaging stories to bring wines to life.
• Meet sales targets including average ticket and club conversions.
• Open and close the tasting room accurately.
• Keep tasting areas clean and guest-ready.
• Restock wine and merchandise; tag and stock as needed.
• Process wine club pick-ups and POS transactions.
• Handle reservations and answer guest questions by phone.
• Collaborate with teammates to resolve guest issues.

Skills

Customer service

Sales

Communication

Wine enthusiasm

Tools

POS system

Job description

Tasting Room Associate — Laurel Ridge Winery

Part‑Time | Up to 30 hrs/week | $25–$35+/hr (base + tips + spiffs)

Laurel Ridge is one of Oregon's oldest family‑owned and operated wineries — and we're looking for a warm, relationship‑driven storyteller to join our Hospitality Team. If you love connecting with people and want to turn strangers into lifelong customers, this is your role.

Why You'll Love This Job

• Strong earning potential: Base hourly pay plus tips plus spiffs — top performers earn $35+/hour
• Room to grow: We're a growing company that promotes from within
• No wine expertise required to start: Just bring curiosity and a willingness to learn — we'll teach you the rest
• A genuine team culture: Work alongside people who care about hospitality, not just sales numbers

What You'll Do

• Deliver world‑class hospitality to every tasting room visitor
• Set up and host seated wine tastings with an eye for detail and presentation
• Bring our wines to life through engaging, authentic storytelling
• Hit sales metrics including sales goals, average ticket, and wine club conversion
• Open and close the tasting room accurately and consistently
• Keep tasting areas safe, sanitized, and guest‑ready at all times
• Restock wine and merchandise — organizing, tagging, and stocking as needed
• Pack outgoing orders and process wine club pick‑ups
• Use our POS system to process purchases and capture guest contact info
• Field inbound calls — booking reservations, answering questions, and routing messages to the right person
• Partner with teammates to solve guest service issues on the spot
• Handle daily housekeeping (washing/buffing stemware, sweeping, etc.)
• Support events, wine club periods, and marketing initiatives as needed
• Take ownership of the tasting room’s flow, guest experience, and brand standards each shift

What You Bring

• Prior experience in high‑end retail, customer service, or client‑based sales
• A passion for wine — prior wine knowledge isn’t required, but enthusiasm to learn is
• Professional, polished communication skills, both verbal and written
• A creative, strategic mindset with a genuine desire to help people
• A track record of reliability, attention to detail, and follow-through
• Comfort with a role that shifts direction and pace throughout the day

You’ll thrive here if you’re

• Dependable
• Goal-oriented
• A continuous learner
• Detail‑oriented
• People‑first
• Adaptable

Requirements

• Must have or be willing to obtain an OLCC Alcohol Server’s Permit
• Must have or be willing to obtain a Food Handler’s Card
• Must be able to lift 50 lbs
• Must be able to stand for long periods and walk 10,000+ steps per shift
• Must be able to bend, stoop, squat, push, and crouch daily
• Must be available to work some weekends, evenings, and holidays (not every weekend/evening required)

Schedule & Pay

Schedule: Regular part‑time, up to 30 hours/week depending on business needs, weekend shifts are a must

Pay: Hourly base + individual tips + spiffs

Growth: We’re a growing winery that promotes from within