Wine Tasting Host & Guest Experience Leader

Tasting Room Expo; Newberg (OR); On-site; USD 20,664,000 - 34,440,000; Part time

Benefits offered by this job

Tips

Sales commissions

Club signup commission

Job summary

Appassionata Estate in Newberg, OR is seeking a wine-loving hospitality associate to host guests in the tasting room, caves, and patio, and to learn about our estate and imported brands. You’ll share education on our wines and build genuine guest connections while promoting wine club memberships and sales.

The role requires a flexible schedule (1–3 days per week, including weekends and events) and involves using a POS system, assisting with events, and maintaining a welcoming space.

Qualifications

• Must be 21+ years old and hold an OLCC Server Permit or be able to obtain one.
• Excellent written and verbal communication skills; passionate about wine and learning.
• Past wine, restaurant, sales, or other hospitality experience required.

Responsibilities

• Greet guests and guide them through wine tastings, tours, and private tastings with education on vineyard sources and production practices.
• Promote and upsell wine and wine club memberships to meet monthly goals.
• Manage multiple tasting groups, anticipate guest needs, and work as part of a flexible team.
• Maintain hospitality spaces: stocked, clean, and organized; set up/break down daily.
• Operate POS and reservation systems (Commerce7, Block 55) for sales, club memberships, orders, and reservations.
• Recognize signs of intoxicated guests and take appropriate action.
• Support events on and off-site as needed.
• Assemble small bite items for guests while following food safety guidelines.

Skills

Customer service

Wine knowledge

Sales & upselling

Communication

Team player

Tools

Commerce7

Block 55

Job description

Appassionata Estate in Newberg, OR is seeking a wine-loving hospitality associate to host guests in the tasting room, caves, and patio, and to learn about our estate and imported brands. You’ll share education on our wines and build genuine guest connections while promoting wine club memberships and sales.

The role requires a flexible schedule (1–3 days per week, including weekends and events) and involves using a POS system, assisting with events, and maintaining a welcoming space.