Taproom Crew Lead — Lead Fan Experience & Beer Service

805 Beer; Pasadena (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Team tip pool

Employee discount 50% off food, beer,&

Paid sick leave

Job summary

Stone Brewing in Pasadena is seeking a Taproom Crew Lead to guide Crew Members, deliver exceptional fan service, and uphold our taproom standards. You will manage opening/closing, deposits, and guest relations while acting as a brand ambassador.

You will lead the team, coach on duties, and ensure accurate service of beer and merchandise. The role requires strong public speaking skills and prior supervisory experience, with a focus on safety and guest satisfaction.

Qualifications

• High School Diploma or GED required.
• At least 2 years of supervisory or key holder experience in beverage/retail.
• Experience with cash handling and POS systems preferred.
• Public speaking skills are essential.
• Cicerone Certified Beer Server or higher preferred.

Responsibilities

• Deliver exceptional fan service to guests and fans.
• Manage opening and closing procedures, including register duties.
• Lead the team, delegate tasks, and coach on duties and sales.
• Represent management in addressing inquiries from guests and vendors.
• Serve beer, cocktails, and non-alcoholic drinks per standards.
• Maintain cleanliness, stock, and inventory in the taproom.

Skills

Public speaking

Supervisory experience

Education

High School Diploma or GED

Tools

POS system

Job description

Stone Brewing in Pasadena is seeking a Taproom Crew Lead to guide Crew Members, deliver exceptional fan service, and uphold our taproom standards. You will manage opening/closing, deposits, and guest relations while acting as a brand ambassador.

You will lead the team, coach on duties, and ensure accurate service of beer and merchandise. The role requires strong public speaking skills and prior supervisory experience, with a focus on safety and guest satisfaction.