Taproom Shift Leader: Lead, Train & Delight Guests

Silver Branch Brewing Co.; Silver Spring (MD); On-site; USD 28,929 - 33,062; Full time

Job summary

Silver Branch Brewing Co. is seeking a Shift Leader to oversee our taproom, ensuring excellent guest experiences while leading a motivated team. This dynamic role requires strong leadership and organizational skills as you work closely with the General Manager to enhance taproom service standards.

The ideal candidate will have at least 2 years of experience in hospitality, a passion for teaching, and the ability to manage staff effectively. The position requires flexible availability, as well as a commitment to training and maintaining service quality.

Qualifications

• Minimum 2 years of combined restaurant or hospitality experience.
• Must have strong supervisory and leadership skills.
• Proficient with Microsoft Office Suite and able to learn new technical systems.

Responsibilities

• Lead and motivate a team of taproom staff for excellent guest experience.
• Manage cash and improve sales techniques with staff.
• Train new hires focusing on sales and hospitality.

Skills

Supervisory skills

Leadership skills

Communication skills

Organizational skills

Sales techniques

Education

Certified Beer Server Cicerone®

Tools

Microsoft Office Suite

Inventory management software

Job description

Silver Branch Brewing Co. is seeking a Shift Leader to oversee our taproom, ensuring excellent guest experiences while leading a motivated team. This dynamic role requires strong leadership and organizational skills as you work closely with the General Manager to enhance taproom service standards.

The ideal candidate will have at least 2 years of experience in hospitality, a passion for teaching, and the ability to manage staff effectively. The position requires flexible availability, as well as a commitment to training and maintaining service quality.