Stone Brewing Taproom Crew Lead (Pasadena)

Firestone Walker Brewing Company; Pasadena (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Stone Brewing is seeking a Taproom Lead in Pasadena, CA to guide Crew Members, drive beer and merchandise sales, and deliver an exceptional fan experience.

You will manage opening and closing procedures, maintain the taproom's appearance, stock merchandise and beer inventory, and uphold company standards while engaging fans and vendors.

Responsibilities

• Deliver exceptional fan service to all stakeholders in every interaction.
• Manage opening and closing procedures for the Taproom, including register maintenance and securing the premises.
• Lead the team under management guidance, delegating tasks and coaching on duties, projects, and sales.
• Act as a representative of management, addressing inquiries and concerns from Team Members, fans, and vendors.
• Serve beer, brewed cocktails, and non-alcoholic drinks according to company standards.
• Execute opening and closing duties as per company training.
• Handle deposits and reservations for beer purchases.
• Organize and conduct brewery tours, including public speaking engagements.
• Maintain visual standards by stocking merchandise and beer inventory appropriately.
• Ensure Taproom cleanliness and sanitation, including general cleaning and sanitizing, while adhering to health and safety regulations.
• Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Job description

Founded in 1996, Stone Brewing pioneered the West Coast Style IPA, helping to fuel the modern craft beer revolution and inspire generations of beer fanatics. Today, Stone operates Tap Rooms throughout Southern California as well as its innovation brewery located at the destination Stone Brewing World Bistro & Gardens - Liberty Station. Stone offers a wide range of craft beers including its most popular Stone IPA, Stone Delicious IPA and Stone Buenaveza.

Stone has been called the “All-time Top Brewery on Planet Earth” by BeerAdvocate magazine twice. To find Stone beers, visit find.stonebrewing.com.

About The Role

Our Taproom Crew Leads are responsible for leading Crew Members, engaging in and executing beer and merchandise sales while creating and delivering an amazing fan experience. We trust our Crew Leads to handle all fan questions and concerns and seek solutions that guarantee meeting our service standards. Success as a Taproom Crew Lead involves staying updated on industry standards, maintaining the taproom's visual appeal, and showcasing its beer offerings.

What You'll Do

• Deliver exceptional fan service to all stakeholders in every interaction.
• Manage opening and closing procedures for the Taproom, including register maintenance and securing the premises.
• Lead the team under management guidance, delegating tasks and coaching on duties, projects, and sales.
• Act as a representative of management, addressing inquiries and concerns from Team Members, fans, and vendors.
• Serve beer, brewed cocktails, and non-alcoholic drinks according to company standards.
• Execute opening and closing duties as per company training.
• Handle deposits and reservations for beer purchases.
• Organize and conduct brewery tours, including public speaking engagements.
• Maintain visual standards by stocking merchandise and beer inventory appropriately.
• Ensure Taproom cleanliness and sanitation, including general cleaning and sanitizing, while adhering to health and safety regulations.
• Other duties, responsibilities and activities may change or be assigned at any time with or without notice.