Taproom Ambassador — Craft Beer & Community Host

MadTree; Cincinnati (OH); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

401(k)

Mental health support

Volunteer time annually

Team member discounts

Cross-training opportunities

Nature-inspired workspace

Genuine team culture

Job summary

MadTree Oakley Taproom in Cincinnati seeks a Taproom Ambassador to greet guests, guide experiences, and support events with a warm, welcoming approach. You will cross-train across hospitality roles, assist with reservations, and help create memorable visits that reflect MadTree’s community-focused ethos.

The role is seasonal and part-time, requires weekend availability, and reports to the FOH Manager. Compensation starts at $15.00/hour with opportunities for tips during events.

Qualifications

• Hospitality or customer service experience is preferred.
• Availability on weekends (Fri–Sun) required.

Responsibilities

• Deliver a warm, welcoming guest experience and assist with guest requests.
• Assist guests with reservations and guide them to their tables efficiently.
• Process payments accurately (cash, card, contactless) following company rules.
• Rotate merchandising displays per leadership planograms and support PE events.
• Collaborate with PE Captain and PE Coordinator for event setup and teardown.

Skills

Great with People

Positive & Helpful Mindset

Money Handler

Team Player

Community Builder

Job description

MadTree Oakley Taproom in Cincinnati seeks a Taproom Ambassador to greet guests, guide experiences, and support events with a warm, welcoming approach. You will cross-train across hospitality roles, assist with reservations, and help create memorable visits that reflect MadTree’s community-focused ethos.

The role is seasonal and part-time, requires weekend availability, and reports to the FOH Manager. Compensation starts at $15.00/hour with opportunities for tips during events.