TAP Program Clerk: Scheduling, Data & Front‑Desk

Akicita Cyber; Clearfield (UT); On-site; USD 40,000 - 55,000; Full time

Job summary

Akicita Cyber is seeking a Program Clerk to assist service members through the Transition Assistance Program (TAP) at Hill Air Force Base, Utah. The role involves managing schedules, performing data entry, and providing customer service for transitioning service members.

Candidates should have previous administrative experience in military or federal environments, familiarity with TAP, and the ability to work in fast-paced settings while providing support to diverse populations.

Qualifications

• Prior administrative experience in a military, federal government, or equivalent corporate environment.
• Familiarity with the Transition Assistance Program (TAP) or other military family support programs.
• Experience supporting scheduling or data management in a customer-facing setting.

Responsibilities

• Schedule TAP courses and workshops for separating service members.
• Perform accurate data entry and maintain program records.
• Provide front-desk customer service for service members and families.
• Draft and manage professional correspondence and schedules.
• Set up and manage virtual classroom environments.
• Monitor and update tracking systems for participant progress.
• Execute mission-essential administrative duties remotely.

Skills

Administrative experience

Familiarity with TAP or military support programs

Scheduling and data management

Customer service

Comfort in fast-paced environments

Job description

Akicita Cyber is seeking a Program Clerk to assist service members through the Transition Assistance Program (TAP) at Hill Air Force Base, Utah. The role involves managing schedules, performing data entry, and providing customer service for transitioning service members.

Candidates should have previous administrative experience in military or federal environments, familiarity with TAP, and the ability to work in fast-paced settings while providing support to diverse populations.