TAP Installation Lead for Soldier Transition Support

CALIBRE Systems Inc; Alexandria (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

CALIBRE Systems Inc. is seeking a Contract Installation Manager to lead Army Transition Assistance Program operations at an assigned installation, serving as the primary contractor contact with government personnel and command stakeholders.

You will oversee daily TAP Center operations, staff supervision, performance monitoring, and compliance with Army TAP requirements and contract standards, ensuring uninterrupted transition services for Soldiers.

Qualifications

• Bachelor's degree from an accredited college or university.
• Minimum of two (2) years of Army TAP experience in career counseling, transition assistance, workforce development, or related field.
• Experience coordinating schedules, personnel, stakeholder activities, and customer‑facing operations.

Responsibilities

• Manage daily TAP Center operations, including staffing coverage, scheduling, facilities coordination, customer flow, and service delivery activities.
• Serve as the principal contractor point of contact for Government personnel, command representatives, and local stakeholders.
• Coordinate workshops, individual counseling sessions, financial counseling services, Capstone activities, hiring events, and other transition support services.
• Ensure all services are delivered in accordance with approved curriculum, Army policies, performance standards, class-size requirements, and customer service expectations.
• Supervise and support counselors and liaison personnel, including workload assignments, leave coverage, training compliance, and local performance management.
• Monitor and validate attendance records, participant appointments, customer feedback, data entry, case documentation, and site-level reporting requirements.
• Provide weekly operational updates to Regional Leadership regarding accomplishments, staffing status, upcoming activities, identified risks, corrective actions, and resource requirements.

Skills

Leadership

Staff supervision

Stakeholder engagement

Customer service

Organizational skills

Communication skills

Problem solving

Scheduling

Microsoft Office

Education

Bachelor's degree

Army TAP experience

Tools

Microsoft Office Suite

Job description

CALIBRE Systems Inc. is seeking a Contract Installation Manager to lead Army Transition Assistance Program operations at an assigned installation, serving as the primary contractor contact with government personnel and command stakeholders.

You will oversee daily TAP Center operations, staff supervision, performance monitoring, and compliance with Army TAP requirements and contract standards, ensuring uninterrupted transition services for Soldiers.