Mission-Critical Army TAP Installation Lead

CALIBRE Systems, Inc.; Fort Knox (KY); On-site; USD 36,000 - 48,000; Full time

Job summary

CALIBRE Systems, Inc. seeks a Contract Installation Manager to lead Army Transition Assistance Program operations at an assigned installation.

You will serve as the primary contractor contact for government and command stakeholders, overseeing daily TAP activities, staff coordination, and service quality to ensure mission success. The role requires strong leadership, stakeholder engagement, and organizational skills to maintain uninterrupted transition services for Soldiers transitioning to

Qualifications

• Experience leading TAP operations or equivalent transition programs.
• Strong leadership and team management capabilities.
• Excellent communication with government personnel and stakeholders.
• Proven ability to coordinate activities across multiple offices/sites.
• Customer service orientation and problem-solving skills.

Responsibilities

• Manage daily TAP Center operations: staffing, scheduling, facilities, customer flow, and service delivery.
• Serve as primary contractor point of contact for Installation TAP Manager and government/command stakeholders.
• Coordinate workshops, counseling sessions, financial counseling, Capstone activities, and hiring events.
• Ensure services align with curriculum, Army policies, and performance standards; maintain quality and compliance.
• Supervise counselors and liaison staff; manage workload, leave, training, and performance.
• Monitor attendance, appointments, feedback, data entry, and site reporting.
• Provide weekly operational updates to Regional Leadership on accomplishments, risks, and resource needs.
• Identify and resolve site-level issues related to facilities, equipment, access, and coordination.

Skills

Leadership

Customer service

Stakeholder engagement

Organizational skills

Staff supervision

Job description

CALIBRE Systems, Inc. seeks a Contract Installation Manager to lead Army Transition Assistance Program operations at an assigned installation.

You will serve as the primary contractor contact for government and command stakeholders, overseeing daily TAP activities, staff coordination, and service quality to ensure mission success. The role requires strong leadership, stakeholder engagement, and organizational skills to maintain uninterrupted transition services for Soldiers transitioning to