Tanium Tech Support Intern — Mentor-Guided, Real-World IT

Tanium; Town of Vermont (WI); Hybrid; USD 32,000 - 43,000; Full time

Benefits offered by this job

401k matching

Communications allowance

Job summary

Tanium is seeking a TSE Intern to support our enterprise customer base, including DoD and Fortune 100 clients. You will work under a 1:1 mentor, triage issues, analyze root causes, and assist with security, operations, and automation tasks.

This internship follows a hybrid schedule, requiring presence in Addison, TX at least three days per week. The role pays $27.00 per hour, with 401k matching and a monthly communications reimbursement allowance.

Qualifications

• Undergraduate student currently enrolled in college or university.
• GPA of 3.5 or above.
• Some experience with endpoints, networking or operating systems/servers.
• IT Helpdesk experience preferred.
• Eligible graduation dates: December 2027 or Spring 2028.

Responsibilities

• Work with a 1:1 mentor TSE on real-world customer problems in security, operations, asset management and risk management.
• Triaging technical issues, engaging with customers, and conducting root cause analysis on live Tanium deployments.
• Support security, operations, and automation efforts and assist with client upgrades.
• Collaborate with other TSEs to handle cases and learn best practices.
• Contribute to special projects with peer interns that impact Tanium.

Skills

Customer experience

Independence

Attention to detail

Communication

Networking basics

Endpoints

Operating systems

Helpdesk experience

Job description

Tanium is seeking a TSE Intern to support our enterprise customer base, including DoD and Fortune 100 clients. You will work under a 1:1 mentor, triage issues, analyze root causes, and assist with security, operations, and automation tasks.

This internship follows a hybrid schedule, requiring presence in Addison, TX at least three days per week. The role pays $27.00 per hour, with 401k matching and a monthly communications reimbursement allowance.