Customer Success Intern: Mentored, Real-World Project

Tanium; Addison (TX); Hybrid; USD 34,000 - 41,000; Full time

Benefits offered by this job

401k matching

Communications allowance

Volunteer time off (VTO) after 90 days

Tanium internship program

Job summary

Tanium is looking for a Customer Success Intern to learn from the world’s leading customer success organization. You’ll work closely with a 1:1 mentor and fellow interns on a summer project to drive customer value realization and adoption of Tanium’s platform.

This role follows a hybrid schedule, requiring in-office presence in Addison, TX at least three days per week. The internship pays $27.00 per hour and includes 401k matching and a monthly communications allowance, with opportunities to

Qualifications

• Availability to work full-time from June 7, 2027 – August 13, 2027.
• Undergraduate student currently enrolled in a college or university.
• Eligible graduation dates: December 2027 or Spring 2028.
• GPA of 3.5 or above.
• Able to demonstrate consulting and project management skills.
• Able to demonstrate working knowledge of endpoint technology.
• Able to demonstrate critical thinking skills.
• Skilled at written and verbal communication.
• Naturally team-oriented with a mission-first attitude.
• Excited to learn new technology.

Responsibilities

• Ensure successful business outcomes for customers that lead to world-class retention and expansion by collaborating with an account team.
• Work with senior team members to understand customer complexity and create path to full Tanium adoption and expansion.
• Identify opportunities to expand Tanium into new solution areas within customer processes.
• Support Executive Business Reviews alongside Sales and Solution Engineers.
• Build, manage and maintain strong relationships with customers and partners.
• Undergo detailed training in the Tanium platform and pursue certification.
• Collaborate with mentors and interns on projects.
• Own a project to improve Customer Success efficiency and effectiveness.
• Train in customer-facing sales and presentation skills.
• Shadow full-time Customer Success Managers in daily operations.

Skills

Customer Success

Communication

Teamwork

Problem solving

Education

Undergraduate student status

Job description

Tanium is looking for a Customer Success Intern to learn from the world’s leading customer success organization. You’ll work closely with a 1:1 mentor and fellow interns on a summer project to drive customer value realization and adoption of Tanium’s platform.

This role follows a hybrid schedule, requiring in-office presence in Addison, TX at least three days per week. The internship pays $27.00 per hour and includes 401k matching and a monthly communications allowance, with opportunities to