TAM Lead - Cloud & AI Infra Growth & Strategy

ScaleOps; United States; Remote; USD 150.000 - 210.000; Vollzeit

Zusammenfassung

ScaleOps is hiring a Senior Technical Account Manager to lead and scale our TAM team in the US market. You will drive strategic customer engagements with top accounts, collaborate closely with Sales, Product, and Engineering to map technical solutions to business goals, and own relationships with key stakeholders across organizations.

You will shape onboarding and adoption strategies to maximize ROI from the ScaleOps platform, influence product direction with customer feedback, and help

Qualifikationen

• 2+ years of experience leading TAMs or technical professionals.
• 3+ years of hands-on experience with cloud-native technologies, including containerization and Kubernetes.
• Minimum 3 years in a senior customer-facing role (e.g., technical presales, solution engineering, TAM).
• Ability to articulate and sell the benefits of complex platforms and technologies.
• Strategic thinking and a customer-centric mindset, with influence across customers and internal teams.

Aufgaben

• Lead and mentor a team of TAMs, fostering growth and high performance.
• Drive strategic customer engagements with the largest and most complex accounts.
• Partner with Sales, Product, and Engineering to align solutions with business objectives.
• Own and develop value-based relationships with key stakeholders across customer organizations.
• Shape onboarding, enablement, and adoption strategies for maximum ROI from the ScaleOps platform.
• Influence product strategy by capturing customer feedback and use cases.
• Represent ScaleOps at industry events and conferences.
• Promote best practices and standardization across TAMs to improve delivery and satisfaction.

Kenntnisse

Team leadership

Customer-facing

Strategic thinking

Account management

Tools

Kubernetes

Containerization

Jobbeschreibung

ScaleOps is hiring a Senior Technical Account Manager to lead and scale our TAM team in the US market. You will drive strategic customer engagements with top accounts, collaborate closely with Sales, Product, and Engineering to map technical solutions to business goals, and own relationships with key stakeholders across organizations.

You will shape onboarding and adoption strategies to maximize ROI from the ScaleOps platform, influence product direction with customer feedback, and help