Talent Tech Product & Innovation Leader

EY; Miami (FL); Remote; USD 120,000 - 240,000; Full time

Benefits offered by this job

Medical and dental coverage

401(k) and pension

Paid time off

Flexible vacation policy

Job summary

EY is seeking a Technical Product & Innovation Manager to support the Digital Talent Strategy Lead in establishing a product-led organization for talent technology. You will shape governance, investment strategy, technical roadmap, and operating disciplines for enterprise-scale portfolio management while leading Client Zero initiatives that connect strategy, user needs, and delivery.

Collaborate with Demand Management to align intake with investment choices, roadmaps, and measurable people and

Qualifications

• Experience in technical product management, HR or talent technology, enterprise platforms, digital transformation, product operations, or technology consulting.
• Proven success establishing or maturing a product organization with governance and operating rhythms.
• Experience defining a technology investment strategy and technical roadmap aligning priorities, funding, sequencing, and value realization.
• Experience leading Client Zero, internal-first, pilot, or incubation initiatives through implementation, adoption, measurement, and enterprise scale.
• Experience managing roadmaps and backlogs with cross-functional teams.
• Experience with enterprise HR platforms or service-delivery technologies, including ServiceNow, employee portals, case and knowledge management, workflow automation.
• Strong analytical and financial judgment and a bachelor’s degree or equivalent practical experience.

Responsibilities

• Define and implement the talent technology investment strategy and multi-horizon technical roadmap, translating business priorities into sequenced investment choices and measurable outcomes.
• Maintain an integrated view of the talent technology inventory, portfolio, demand, delivery capacity, dependencies, risk, cost, and value.
• Prepare decision-ready recommendations that balance user value, strategic alignment, feasibility, effort, cost, risk, architectural fit, and expected outcomes.
• Implement practical product governance, operating rhythms, lifecycle standards, ownership, documentation, escalation paths, and decision rights across the portfolio.
• Establish forums that connect strategy, investment decisions, demand, architecture, delivery, risk, and value realization with clear criteria and accountable decisions.
• Track adoption, experience, quality, reliability, efficiency, cost, risk, and realized value and use evidence to recommend scaling, consolidation, or retirement decisions.
• Align Talent leaders, users, product managers, technical teams, vendors, and implementation partners on outcomes, requirements, constraints, quality expectations, and commitments.
• Partner with Demand Management to assess ideas, enhancements, integrations, defects, and modernization opportunities and clarify the problem, users, outcomes, constraints, and success measures.
• Translate validated needs into business cases, process flows, requirements, user stories, acceptance criteria, and decision documentation.
• Coordinate refinement, estimation, dependency management, release planning, prototyping, testing, UAT, launch readiness, and post-launch reviews with Enterprise Technology, Product Managers, and delivery partners.
• Lead Client Zero talent technology initiatives from use-case definition through implementation, adoption, measurement, and readiness for broader scale.
• Evaluate emerging capabilities, including generative AI, agentic workflows, automation, self-service, and platform releases, and move viable opportunities into governed experiments.
• Manage an innovation and enhancement pipeline that advances high-value ideas through discovery, experimentation, launch, stabilization, adoption, and measurement.

Skills

Technical product management

Governance

Portfolio management

Stakeholder collaboration

Education

Bachelor’s degree or equivalent practical experience

Tools

ServiceNow

Job description

EY is seeking a Technical Product & Innovation Manager to support the Digital Talent Strategy Lead in establishing a product-led organization for talent technology. You will shape governance, investment strategy, technical roadmap, and operating disciplines for enterprise-scale portfolio management while leading Client Zero initiatives that connect strategy, user needs, and delivery.

Collaborate with Demand Management to align intake with investment choices, roadmaps, and measurable people and