Talent Tech Product & Innovation Lead

EY; Providence (RI); Remote; USD 120,000 - 255,000; Full time

Benefits offered by this job

Medical and dental coverage

Pension and 401(k)

Paid time off

Flexible vacation policy

Job summary

EY seeks a Technical Product & Innovation Manager to help establish a product-led talent technology organization. You will shape governance, roadmap sequencing, and investment strategy for enterprise-scale delivery across Talent platforms.

You will drive client-zero initiatives, evaluate emerging capabilities including AI and automation, and ensure adoption, measurement, and value realization across the portfolio in collaboration with Enterprise Technology and product teams.

Qualifications

• Relevant experience in technical product management, HR or talent technology, enterprise platforms, digital transformation, product operations, or technology consulting.
• Demonstrated success establishing or maturing a product organization with governance, operating rhythms, and cross-functional accountabilities.
• Experience defining technology investment strategies and roadmaps connecting business priorities, architecture, funding, sequencing, risk, and value realization.
• Experience leading Client Zero, internal pilots, or incubation initiatives through implementation, adoption, measurement, and scale.
• Experience managing roadmaps and backlogs, translating business needs into implementable requirements and coordinating delivery across teams.
• Experience with enterprise HR platforms or service-delivery technologies (e.g., ServiceNow, employee portals, case/knowledge management, workflow automation).
• Knowledge of integrations, APIs, data flows, security, privacy, testing, release management, and platform lifecycle practices.
• Strong analytical and financial judgment; bachelor’s degree or equivalent practical experience in a relevant field.

Responsibilities

• Define and implement talent technology investment strategy and multi-horizon technical roadmap.
• Maintain an integrated view of talent technology inventory, portfolio, demand, capacity, dependencies, risk, cost and value.
• Prepare decision-ready recommendations balancing user value, feasibility, cost, and architectural fit.
• Establish product governance, operating rhythms, lifecycle standards, and decision rights across the portfolio.
• Track adoption, quality, reliability, and realized value to guide scaling, consolidation or retirement decisions.
• Align stakeholders on outcomes, requirements, constraints, quality expectations, and commitments.
• Partner with Demand Management to assess ideas, enhancements, integrations, defects, and modernization opportunities.
• Translate validated needs into business cases, processes, requirements, and user stories.
• Coordinate refinement, estimation, release planning, prototyping, testing, UAT, launch readiness and post-launch reviews with delivery partners.
• Lead Client Zero initiatives from use-case definition through implementation, adoption, and measurement.

Skills

Technical product management

HR technology

Enterprise platforms

Digital transformation

Product operations

Technology consulting

Education

Bachelor’s degree or equivalent practical experience

Tools

ServiceNow

Job description

EY seeks a Technical Product & Innovation Manager to help establish a product-led talent technology organization. You will shape governance, roadmap sequencing, and investment strategy for enterprise-scale delivery across Talent platforms.

You will drive client-zero initiatives, evaluate emerging capabilities including AI and automation, and ensure adoption, measurement, and value realization across the portfolio in collaboration with Enterprise Technology and product teams.