Talent Operations & Tech Lead, Learning Platforms

SimplePractice; California (MO); On-site; USD 83,000 - 138,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life & disability insurance

401(k) plan with company match

Flexible Time Off

Mental health resources

Paid parental leave & Backup Care

Employee Resource Groups (ERGs)

Job summary

SimplePractice is seeking a Talent Operations & Technology Lead to serve as the operational backbone for the Talent team, handling logistics, data, and technology that keep programs running. You will own Wingspan LMS administration, coordinate learning platforms, and partner with IT to integrate systems.

The role blends hands-on execution with process design and governance, including DEIB data and reporting, to enable program delivery and scalable growth across the organization.

Qualifications

• 3–5+ years in learning operations, HR operations, or a related field.
• Strong operations and program management background, running multiple concurrent workstreams without losing detail.
• Experience with event logistics, vendor management, and operational coordination at scale.
• Comfortable across both strategy and execution — able to design a process and then build and run it.
• No specific degree required; hands‑on LMS administration, operations, and program management experience matter more than formal credentials.

Responsibilities

• Own full administration of Wingspan LMS: configuration, governance, content organization, user management, and data integrity.
• Administer Udemy and other learning technology platforms.
• Evaluate, pilot, and recommend new talent technology solutions as the function scales, partnering with IT on integration and implementation.
• Build AI tooling for learning operations to improve speed and consistency.
• Serve as primary point of contact for learning technology vendors, holding them accountable to commitments.
• Coordinate logistics for all Talent programs — scheduling, registration, communications, and reporting.
• Own event logistics for company-wide speakers, celebrations, and community events: vendor contracts, scheduling, AV, catering, and budget tracking.
• Support the Culture in Action awards program with nominations tracking, logistics, and communications.
• Support ERG events operationally, in partnership with the Learning Partners who own each ERG relationship.
• Administer the survey platform for engagement and inclusion surveys, ensuring clean, on-schedule launches.
• Own the annual talent program calendar, keeping the team aligned.
• Build and maintain dashboards giving the team and stakeholders a clear view of program health and impact.
• Own data integrity across all talent systems.
• Deliver regular reporting to the Senior Director of Talent, including analysis and recommendations.
• Act as operational and technical partner to the broader team on measurement frameworks.
• Build disaggregated DEIB reporting, including participation, outcomes, and equity indicators.

Skills

Learning operations

HR operations

Program management

Event logistics

Vendor management

Job description

SimplePractice is seeking a Talent Operations & Technology Lead to serve as the operational backbone for the Talent team, handling logistics, data, and technology that keep programs running. You will own Wingspan LMS administration, coordinate learning platforms, and partner with IT to integrate systems.

The role blends hands-on execution with process design and governance, including DEIB data and reporting, to enable program delivery and scalable growth across the organization.