Talent Operations & Systems Analyst

Ralph Lauren; Nutley (NJ); On-site; USD 90,000 - 120,000; Full time

Job summary

Ralph Lauren Corporation is seeking a motivated member to join the Talent Management Strategy & Operations team to support Workday talent and performance processes and Avature ATS. You will resolve issues, maintain reporting, and ensure requests move from intake through closure.

You will monitor support channels, categorize requests, coordinate with owners, and communicate progress, risks and next steps while maintaining documentation and trackers.

Qualifications

• Experience supporting performance management, HR technology, People Operations, or talent acquisition in an enterprise environment.
• Hands-on experience with Workday Talent and Performance, or a comparable performance management platform, including troubleshooting, testing, or reporting.
• Experience supporting an applicant tracking system, including access, requisition, candidate, offer, or workflow questions.
• Strong organizational, issue-triage, data-validation, documentation, and follow-through skills.
• Clear written and verbal communication skills, with the ability to collaborate effectively across business and technical teams.
• Proficiency with Microsoft 365, particularly Copilot, Excel, Outlook, Teams, and SharePoint.
• Sound judgment when handling confidential employee and candidate information.

Responsibilities

• Support active Workday talent and performance processes, including questions related to goals, eligibility, routing, notifications, and visibility.
• Provide support for Avature, our ATS, including access, requisitions, candidate records, offers, job postings, workflows, and related operational issues.
• Monitor support channels, gather relevant information, categorize requests, coordinate with the appropriate owners, and maintain clear communication through resolution.
• Support functional testing, document issues and supporting evidence, coordinate retesting, and support production-readiness and post-release checks.
• Run operational reports and maintain trackers, investigate data exceptions, and prepare concise updates on progress, risks, dependencies, and next steps.
• Maintain procedures, job aids, testing records, decision logs, and handoff documentation.

Skills

Strong organizational skills

Excellent written and verbal comunic

Cross-functional collaboration

Attention to data validation

Confidentiality handling

Tools

Workday Talent & Performance

Avature

Copilot in Microsoft 365

Excel

Job description

Ralph Lauren Corporation is seeking a motivated member to join the Talent Management Strategy & Operations team to support Workday talent and performance processes and Avature ATS. You will resolve issues, maintain reporting, and ensure requests move from intake through closure.

You will monitor support channels, categorize requests, coordinate with owners, and communicate progress, risks and next steps while maintaining documentation and trackers.