Ralph Lauren Contingent Worker, Talent Operations Analyst

Ralph Lauren; Nutley (NJ); On-site; USD 90,000 - 130,000; Full time

Job summary

Ralph Lauren seeks a Talent Management Strategy & Operations professional to support Workday talent and performance processes and Avature ATS. You will resolve issues, maintain accurate reporting, and ensure requests move from intake through closure.

You will collaborate with business and technical teams, manage documentation, and run periodic reports to track progress and risks. This role is rooted in enterprise HR operations.

Qualifications

• Experience supporting performance management, HR tech, or talent acquisition in an enterprise environment.
• Hands-on Workday Talent & Performance experience, including troubleshooting and reporting.
• Experience supporting an applicant tracking system (ATS).
• Strong organizational, data-validation, and documentation skills.
• Clear written and verbal communication across teams.
• Proficiency with Microsoft 365 (Copilot, Excel, Outlook, Teams, SharePoint).

Responsibilities

• Support active Workday talent and performance processes: goals, eligibility, routing, notifications, visibility.
• Provide support for Avature ATS: access, requisitions, candidate records, offers, workflows.
• Monitor channels, categorize requests, coordinate with owners, communicate resolution.
• Support testing, document issues, coordinate retesting, ensure production readiness.
• Run operational reports, maintain trackers, investigate data exceptions, provide progress updates.
• Maintain procedures, job aids, testing records, logs, and handoff documentation.

Skills

Workday Talent

Avature

HR Technology

Data Validation

Communication

Microsoft 365

Tools

Workday Talent & Performance

Avature

Excel

SharePoint

Outlook

Teams

Job description

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets.

The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

Join the Talent Management Strategy & Operations team to help keep critical talent and recruiting processes running smoothly. You will provide hands-on support across Workday talent and performance processes and Avature, our applicant tracking system (ATS), helping users resolve issues, maintaining accurate reporting, and ensuring requests move from intake through closure.

Essential Duties & Responsibilities

• Support active Workday talent and performance processes, including questions related to goals, eligibility, routing, notifications, and visibility.
• Provide support for Avature, our ATS, including access, requisitions, candidate records, offers, job postings, workflows, and related operational issues.
• Monitor support channels, gather relevant information, categorize requests, coordinate with the appropriate owners, and maintain clear communication through resolution.
• Support functional testing, document issues and supporting evidence, coordinate retesting, and support production-readiness and post-release checks.
• Run operational reports and maintain trackers, investigate data exceptions, and prepare concise updates on progress, risks, dependencies, and next steps.
• Maintain procedures, job aids, testing records, decision logs, and handoff documentation.

Experience, Skills & Knowledge

• Experience supporting performance management, HR technology, People Operations, or talent acquisition in an enterprise environment.
• Hands-on experience with Workday Talent and Performance, or a comparable performance management platform, including troubleshooting, testing, or reporting.
• Experience supporting an applicant tracking system, including access, requisition, candidate, offer, or workflow questions.
• Strong organizational, issue-triage, data-validation, documentation, and follow-through skills.
• Clear written and verbal communication skills, with the ability to collaborate effectively across business and technical teams.
• Proficiency with Microsoft 365, particularly Copilot, Excel, Outlook, Teams, and SharePoint.
• Sound judgment when handling confidential employee and candidate information.

Preferred Experience

• Direct experience with Workday Talent and Performance or Avature.
• Experience supporting global talent processes, HRIS or People IT teams, technology vendors, support queues, or testing activities.