Ralph Lauren Contingent Worker, Talent Operations Analyst

BoF Careers; Nutley (NJ); On-site; USD 90,000 - 130,000; Full time

Job summary

Ralph Lauren Corporation seeks a Talent Management Strategy & Operations specialist to support Workday Talent & Performance and Avature ATS, ensuring smooth talent processes and accurate reporting.

You will resolve user issues, maintain trackers, coordinate with owners, and move requests from intake to closure while collaborating across business and technology teams and protecting confidential information.

Qualifications

• Experience supporting performance management, HR technology, or talent acquisition in an enterprise environment.
• Hands-on experience with Workday Talent and Performance or similar platforms, including troubleshooting and reporting.
• Experience supporting an applicant tracking system (ATS) including requisitions and workflows.
• Strong organization, data validation, documentation and follow-through skills.
• Clear written and verbal communication for collaboration across business and technical teams.
• Proficiency with Microsoft 365 apps (Copilot, Excel, Outlook, Teams, SharePoint).
• Preferred: experience with Workday Talent & Performance or Avature.
• Experience supporting global talent processes or People IT teams.

Responsibilities

• Support Workday talent and performance processes including questions related to goals, eligibility, routing, notifications, and visibility.
• Provide support for Avature ATS including access, requisitions, candidate records, offers, job postings, workflows, and related issues.
• Monitor support channels, categorize requests, coordinate with owners, and maintain clear communication through resolution.
• Support functional testing, document issues and supporting evidence, coordinate retesting, and support production-readiness and post-release checks.
• Run operational reports and maintain trackers, investigate data exceptions, and prepare concise updates on progress, risks, dependencies, and next steps.
• Maintain procedures, job aids, testing records, decision logs, and handoff documentation.

Skills

Performance management

HR technology

People Operations

Talent acquisition

Communication skills

Organization & documentation

Data validation

Cross-functional collaboration

Tools

Workday Talent & Performance

Avature (ATS)

Microsoft 365

Excel

SharePoint

Job description

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

Join the Talent Management Strategy & Operations team to help keep critical talent and recruiting processes running smoothly. You will provide hands-on support across Workday talent and performance processes and Avature, our applicant tracking system (ATS), helping users resolve issues, maintaining accurate reporting, and ensuring requests move from intake through closure.

Essential Duties & Responsibilities

• Support active Workday talent and performance processes, including questions related to goals, eligibility, routing, notifications, and visibility.
• Provide support for Avature, our ATS, including access, requisitions, candidate records, offers, job postings, workflows, and related operational issues.
• Monitor support channels, gather relevant information, categorize requests, coordinate with the appropriate owners, and maintain clear communication through resolution.
• Support functional testing, document issues and supporting evidence, coordinate retesting, and support production-readiness and post-release checks.
• Run operational reports and maintain trackers, investigate data exceptions, and prepare concise updates on progress, risks, dependencies, and next steps.
• Maintain procedures, job aids, testing records, decision logs, and handoff documentation.

Experience, Skills & Knowledge

• Experience supporting performance management, HR technology, People Operations, or talent acquisition in an enterprise environment.
• Hands-on experience with Workday Talent and Performance, or a comparable performance management platform, including troubleshooting, testing, or reporting.
• Experience supporting an applicant tracking system, including access, requisition, candidate, offer, or workflow questions.
• Strong organizational, issue-triage, data-validation, documentation, and follow-through skills.
• Clear written and verbal communication skills, with the ability to collaborate effectively across business and technical teams.
• Proficiency with Microsoft 365, particularly Copilot, Excel, Outlook, Teams, and SharePoint.
• Sound judgment when handling confidential employee and candidate information. Preferred Experience
• Direct experience with Workday Talent and Performance or Avature.
• Experience supporting global talent processes, HRIS or People IT teams, technology vendors, support queues, or testing activities.