Contingent Worker, Talent Operations Analyst

Ralph Lauren; Nutley (NJ); On-site; USD 90,000 - 120,000; Full time

Job summary

Ralph Lauren Corporation is seeking a motivated member to join the Talent Management Strategy & Operations team to support Workday talent and performance processes and Avature ATS. You will resolve issues, maintain reporting, and ensure requests move from intake through closure.

You will monitor support channels, categorize requests, coordinate with owners, and communicate progress, risks and next steps while maintaining documentation and trackers.

Qualifications

• Experience supporting performance management, HR technology, People Operations, or talent acquisition in an enterprise environment.
• Hands-on experience with Workday Talent and Performance, or a comparable performance management platform, including troubleshooting, testing, or reporting.
• Experience supporting an applicant tracking system, including access, requisition, candidate, offer, or workflow questions.
• Strong organizational, issue-triage, data-validation, documentation, and follow-through skills.
• Clear written and verbal communication skills, with the ability to collaborate effectively across business and technical teams.
• Proficiency with Microsoft 365, particularly Copilot, Excel, Outlook, Teams, and SharePoint.
• Sound judgment when handling confidential employee and candidate information.

Responsibilities

• Support active Workday talent and performance processes, including questions related to goals, eligibility, routing, notifications, and visibility.
• Provide support for Avature, our ATS, including access, requisitions, candidate records, offers, job postings, workflows, and related operational issues.
• Monitor support channels, gather relevant information, categorize requests, coordinate with the appropriate owners, and maintain clear communication through resolution.
• Support functional testing, document issues and supporting evidence, coordinate retesting, and support production-readiness and post-release checks.
• Run operational reports and maintain trackers, investigate data exceptions, and prepare concise updates on progress, risks, dependencies, and next steps.
• Maintain procedures, job aids, testing records, decision logs, and handoff documentation.

Skills

Strong organizational skills

Excellent written and verbal comunic

Cross-functional collaboration

Attention to data validation

Confidentiality handling

Tools

Workday Talent & Performance

Avature

Copilot in Microsoft 365

Excel

Job description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Join the Talent Management Strategy & Operations team to help keep critical talent and recruiting processes running smoothly. You will provide hands-on support across Workday talent and performance processes and Avature, our applicant tracking system (ATS), helping users resolve issues, maintaining accurate reporting, and ensuring requests move from intake through closure.

• Support active Workday talent and performance processes, including questions related to goals, eligibility, routing, notifications, and visibility.
• Provide support for Avature, our ATS, including access, requisitions, candidate records, offers, job postings, workflows, and related operational issues.
• Monitor support channels, gather relevant information, categorize requests, coordinate with the appropriate owners, and maintain clear communication through resolution.
• Support functional testing, document issues and supporting evidence, coordinate retesting, and support production-readiness and post-release checks.
• Run operational reports and maintain trackers, investigate data exceptions, and prepare concise updates on progress, risks, dependencies, and next steps.
• Maintain procedures, job aids, testing records, decision logs, and handoff documentation.

• Experience supporting performance management, HR technology, People Operations, or talent acquisition in an enterprise environment.
• Hands-on experience with Workday Talent and Performance, or a comparable performance management platform, including troubleshooting, testing, or reporting.
• Experience supporting an applicant tracking system, including access, requisition, candidate, offer, or workflow questions.
• Strong organizational, issue-triage, data-validation, documentation, and follow-through skills.
• Clear written and verbal communication skills, with the ability to collaborate effectively across business and technical teams.
• Proficiency with Microsoft 365, particularly Copilot, Excel, Outlook, Teams, and SharePoint.
• Sound judgment when handling confidential employee and candidate information.

Preferred Experience

• Direct experience with Workday Talent and Performance or Avature.
• Experience supporting global talent processes, HRIS or People IT teams, technology vendors, support queues, or testing activities.