Talent Onboarding & Operations Advisor

Acosta Group; Lewisville (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Acosta Group is seeking a Talent Operations Advisor I to help future associates join seamlessly during onboarding. You will provide high-volume support, demonstrate exceptional associate-focus, and resolve questions in a fast-paced environment.

The role emphasizes SLAs, confidentiality, and collaboration with Talent Acquisition while delivering a positive candidate experience and guiding applicants through onboarding tasks.

Qualifications

• Associate degree required.
• Associates in HR/Business or related field or equivalent education/experience.
• Minimum 1 year in a customer service or support role.

Responsibilities

• Serve as first contact for future associates regarding onboarding tasks (I-9, background consent, trainings, access).
• Record inquiries in case management tool and respond within SLAs.
• Assist Talent Acquisition with job profiles and open requisitions.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Education

Associate degree

Associate's degree in HR, Business or related field (or equivalent)

Job description

Acosta Group is seeking a Talent Operations Advisor I to help future associates join seamlessly during onboarding. You will provide high-volume support, demonstrate exceptional associate-focus, and resolve questions in a fast-paced environment.

The role emphasizes SLAs, confidentiality, and collaboration with Talent Acquisition while delivering a positive candidate experience and guiding applicants through onboarding tasks.