Talent Acquisition Operations Leader

HQ Business Support-GROUP; Minneapolis (MN); On-site; USD 110,000 - 166,000; Full time

Benefits offered by this job

Medical plans

Vision coverage

Dental plan

401k match

Paid time off

Life/AD&D insurance

Mental health resources

Tuition reimbursement

Adoption assistance

Gym discount

Job summary

Mortenson is seeking a Manager of Talent Acquisition Operations to lead recruitment operations across Craft, Non-Craft, and College hiring, shaping a long-term TA roadmap and prioritizing system adoption and process improvements. You will guide a growing operations team, align with HR, IT, and external partners, and ensure scalable, high-quality candidate experiences.

The role emphasizes governance, data-driven decision making, and training recruiter teams while maintaining compliance and

Qualifications

• Bachelor’s degree in human resources management or a related field.
• Minimum ten years of recruiting or HR experience.
• Experience leading talent acquisition initiatives.
• Advanced working knowledge of Microsoft Office and HRIS/database systems with the ability to learn new systems as necessary.
• Strong teamwork orientation, coaching, and mentoring skills with the ability to develop positive internal partnerships.
• Strong project management skills with the ability to execute amid competing demands.
• Strong ability to develop and communicate presentations to internal audiences.
• Shown detail orientation with the ability to analyze data and draw conclusions from data.
• Strong understanding of typical talent acquisition processes and best practices.
• Active listening skills and effective communication including an openness to diverse input and feedback.
• Knowledge of Equal Employment Opportunity, inclusive behaviors, and affirmative Action plans and their intended use.

Responsibilities

• Develop and maintain a comprehensive view of how Talent Acquisition operates across Craft, Non-Craft, and College hiring, identifying interdependencies, gaps, and opportunities across systems, processes, data, governance, and service delivery.
• Build and execute a multi-year TA Operations roadmap that prioritizes system adoption, process enhancements, process redesign, new process development, standardization, and technology investments based on business value, readiness, risk, and impact.
• Lead the TA Operations function through transformation, establishing clear priorities, governance, accountabilities, and sustainable adoption of new processes, tools, and ways of working.
• Lead and develop a growing Talent Acquisition Operations team, building the capabilities and operating rhythms needed to support increasing scale and complexity.
• Anticipate future operational needs and evolve the TA Operations model to support changing hiring demand, business growth, and a consistent experience across talent segments.
• Manage reporting, systems, and processes for all of talent acquisition (including Craft, Non-Craft, and College Recruiting), resulting in an exceptional candidate and hiring manager experience.
• Serve as the TA business owner for recruiting technology, partnering with HR Process, Data, and Technology, IT, and external partners to strengthen adoption, prioritize enhancements and integrations, and evaluate and implement new solutions when existing capabilities do not meet evolving business needs.
• Establish and monitor key performance indicators, partner with the HR Data Analyst to ensure TA activities are measured against company goals, and translate insights into recommendations that influence workforce planning, operational capacity, and continuous improvement.
• Develop and execute a company-wide strategy to engage third-party recruiting firms, ensuring a consistent approach to managing relationships across the company.
• Partner with Talent Acquisition Supervisors and Directors to ensure Talent Acquisition Specialists comply with legal requirements, company policies, and industry best practices in recruitment activities.
• Optimize cross-functional collaboration, OFCCP, and other regulatory compliance tracking.
• Develop and deliver recruiter training to enhance their skills, knowledge, and productivity.
• Communicate resources that help internal teams foster diversity awareness, mitigate bias in hiring processes, and promote inclusive recruitment practices.
• Drive process improvement initiatives, gather stakeholder feedback, and apply change leadership and governance practices to move improvements from design through adoption, measurement, and sustained execution.
• Support scalability and flexibility to meet changing business needs and fluctuations in hiring demand.

Skills

Team leadership

Project management

Data analysis

Communication skills

HRIS knowledge

Talent acquisition

Presentations

Diversity & inclusion

Regulatory compliance

Change leadership

Education

Bachelor’s degree in HR management

Tools

HRIS/Database systems

Microsoft Office

Job description

Mortenson is seeking a Manager of Talent Acquisition Operations to lead recruitment operations across Craft, Non-Craft, and College hiring, shaping a long-term TA roadmap and prioritizing system adoption and process improvements. You will guide a growing operations team, align with HR, IT, and external partners, and ensure scalable, high-quality candidate experiences.

The role emphasizes governance, data-driven decision making, and training recruiter teams while maintaining compliance and