Tailored Care Manager - I/DD Full-Time

InReach NC; Charlotte (NC); Hybrid; USD 48,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Paid Holiday time

Paid Vacation time

Paid Sick leave

Life Insurance

Dental reimbursement program

401-K

Mileage reimbursement

Job summary

InReach NC is seeking a Full-time Tailored Care Manager in Charlotte, NC to promote whole-person, integrated care for individuals with I/DD and their families. The role focuses on care planning, coordination, and closing gaps in care to meet tailored plans.

The position is hybrid with one in-office day per week (Tuesday), offering a salaried schedule and benefits including Health Insurance, paid time off, and retirement contributions. Travel to client homes is required as needed.

Qualifications

• Bachelor's Degree required.
• Minimum 2 years experience working with the I/DD population.
• Valid driver's license and reliable transportation.
• Proficiency with Microsoft Office and Excel.

Responsibilities

• Actively engages with members receiving care management services through assessment, care coordination, health promotion, & comprehensive transitional care/follow up.
• Coordinates referrals by making appropriate referrals to community resources and empowering individuals to be responsible for their own healthcare and personal needs.
• Coordinates follow-up services for individuals with recent inpatient hospitalization or emergency department visit within 24 hours of discharge. Coordinates after care needs for transitions in care such as a change in housing or other life transitions.
• Coordinates crisis response and providing this as necessary, following InReach's policies related to crisis.
• Participates in agency on-call structure as required and 24:7 crisis response for members.
• Participates in post crisis team debriefing.
• Recognizes diversity; involves individual in his/her support plan; explains steps and communicates clearly.
• Interacts with each individuals with respect and dignity.
• Establishes relationships with integrated Care Team Members and Community Resources.
• Maintains Documentation; medical records, compliance quality, secures files, database backups, etc.
• Maintains professional and technical knowledge of this position and InReach's polices and procedures.

Skills

Care coordination

Communication

Patient support

Education

Bachelor's Degree

Tools

Microsoft Office

Excel

Job description

InReach provides a wide variety of support and services across the lifespan for individuals with intellectual/developmental disabilities and their families. We focus on each individual's unique needs and deliver the highest quality services possible by ensuring that each individual receives the right support at the right time and frequency by caring qualified staff member in the most independent setting appropriate.

Full-Time Tailored Care Manager

InReach provides a wide variety of support and services across the lifespan for individuals with intellectual/developmental disabilities and their families. We focus on each individual's unique needs and deliver the highest quality services possible by ensuring that each individual receives the right support at the right time and frequency by caring qualified staff member in the most independent setting appropriate.

What We Need

The primary responsibilities of the Care Manager are to promote whole person, integrated care by planning, coordinating, tracking, closing of gaps in care and monitoring care to individuals to achieve within the guidelines of the tailored plans.

Job Description

• Actively engages with members receiving care management services through assessment, care coordination, health promotion, & comprehensive transitional care/follow up.
• Coordinates referrals by making appropriate referrals to community resources and empowering individuals to be responsible for their own healthcare and personal needs.
• Coordinates follow-up services for individuals with recent inpatient hospitalization or emergency department visit within 24 hours of discharge. Coordinates after care needs for transitions in care such as a change in housing or other life transitions.
• Coordinates crisis response and providing this as necessary, following InReach's policies related to crisis.
• Participates in agency on-call structure as required and 24:7 crisis response for members.
• Participates in post crisis team debriefing.
• Recognizes diversity; involves individual in his/her support plan; explains steps and communicates clearly.
• Interacts with each individuals with respect and dignity.
• Establishes relationships with integrated Care Team Members and Community Resources.
• Maintains Documentation; medical records, compliance quality, secures files, database backups, etc.
• Maintains professional and technical knowledge of this position and InReach's polices and procedures.

Qualifications And Licensing Requirements

• Bachelor's Degree
• minimum 2 years of experience working with the I/DD population
• Microsoft Office and Excel experience
• Valid driver's license and safe driving record
• Has access to reliable transportation 24 hours a day and be able to travel to the home of any customer at any time

Hours: Monday-Friday 9:00am-5:00pm; hybrid opportunity with one in office day per week (Tuesday) flexibility needed to meet the needs of customers/family

Location: 4014 Monroe Rd, Charlotte, NC 28205, Oakhurst Commons; will serve Mecklenburg, Cabarrus, and Union counties.

Rate: Salaried $48,000 - $52,000

Job Type: Full-time

Benefits

• Health Insurance
• Paid Holiday time
• Paid Vacation time
• Paid Sick leave
• Life Insurance
• Dental reimbursement program
• 401-K
• Mileage reimbursement

InReach is an equal opportunity employer and values diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, or veteran status. We are committed to creating a welcoming and inclusive environment for all employees.