Tail Flight Services Advisor

Priester Aviation LLC; Englewood (CO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Priester Aviation LLC in Denver, CO is seeking a Tail Flight Services Advisor to provide personalized, proactive flight coordination and concierge solutions for aircraft owners and crews. The role emphasizes clear, timely communication to ensure smooth day-to-day operations across Part 135 and Part 91 activities.

Relocation assistance is available. The ideal candidate efficiently manages trips, coordinates ground services, and supports after-hours communications to maintain exceptional client

Responsibilities

• Receives and responds to flight details from owners, assistants, sales and flight crew to create trips.
• Arrange and re-confirm client and flight crew trip-related services and concierge requests.
• Proactively research trip requirements with flight crew to prevent interruptions.
• Communicate potential delays and solutions to all trip stakeholders.
• Coordinate international trip planning with compliance to FAR 135/91 processes and procedures.

Job description

Job Title: Tail Flight Services Advisor

Location: Denver, CO **Relocation Assistance is available

About Priester Aviation

Priester Aviation is a premier aviation services company providing comprehensive aircraft management, charter, maintenance, and flight operations solutions. With decades of experience supporting owner-managed and client-focused flight departments, we are known for our commitment to safety, professionalism, and white-glove service. Our team operates in a dynamic Part 135 and Part 91 environment, supporting diverse aircraft types and mission profiles across the U.S. and internationally. At Priester Aviation, we value integrity, collaboration, and accountability and we take pride in building long-term careers within aviation.

Position Summary

The Flight Services Advisor (FSA) is responsible for providing personalized attention and tailored solutions to meet the unique needs of the aircraft owners and assigned crew members. The Flight Services team works closely with each client to ensure a seamless experience coordinating flights and manages all functions in the day-to-day service and operational activities of their assigned accounts. This role is highly focused on effective and clear communications with all parties involved with the aircraft in a timely and professional manner.

Essential Duties And Responsibilities

• Receives and quickly responds to flight details from owners, assistants, sales and flight crew to create trips based on those trip requests.
• Arranges and re-confirms all client and flight crew trip related services and concierge requests from clients and flight crew.
• Proactively research planned, and tentatively planned, trip operational requirements in partnership with the flight crew to eliminate potential trip interruptions.
• Proactively communicates concerns and potential trip interruptions and the available solutions to all trip stakeholders.
• Responsible for facilitating all operational feasibility checks, pre-planning checklists and managing all aspects of international trip planning which include compliance with company and FAR 135 / 91 processes and procedures.
• Collaborates with Owner Services to understand new and changing account requirements and meets with flight crews and aircraft owners as necessary in collaboration with Owner Services.
• Partners with the assigned Aviation Service Managers to ensure compliance with all company policies and procedures to include pilot scheduling.
• Collaborates with the Aviation Service Manager to properly crew aircraft and will assist with processing qualified contract crew members once ascertained by the ASM
• Will be available for after hours and weekend communications for other FSA team members in addition to after hours for client communications to support the after-hours and on call FSA team as needed.
• Communicates in a friendly and positive, solution-oriented style focused on successful outcomes.
• Makes quick decisions, collaborating with other account stakeholders, working efficiently and effectively in a high stress, dynamic environment.
• Ensures all necessary services, including ground handling, deicing, fuel, landing/departure slots and landing/overfly permits are in order before releasing a flight.
• Identifies, anticipates and takes corrective action to minimize actual/potential delays due to scheduling operations, crew legality and maintenance issues.
• Advices appropriate personnel of potential/actual delays and conditions affecting safety of flight.
• May assist flight crew at times with lodging and transportation. Crew members are responsible for arranging hotel accommodations and ground transportation in accordance with our Travel Policy using FlightBridge.
• Review, record and submit any flight expenses associated to the trip.
• FBO selection and database upkeep, coordinate catering requirements and other passenger requirements with the FBO.
• Ensure that flights are authorized and dispatched as per GJP Aviation’s policies, regulatory requirements and client requests.
• Maintains a focus on safety, efficiency and regulatory compliant practices.
• Follows, supports and promotes the goals and objectives of the company Safety Management System and Quality Management System.
• Perform other duties as assigned.