Table Games Supervisor — Fast-Paced Guest Experience Leader

PENN Entertainment, Inc.; Council Bluffs (IA); Vor Ort; USD 50.000 - 65.000; Vollzeit

Zusammenfassung

PENN Entertainment is seeking a Table Games Supervisor to lead a designated area, ensuring high-quality guest experiences and adherence to standards. You will supervise staff, manage daily operations, and coordinate with leadership to optimize game performance.

The role requires strong English communication, reporting skills, and flexibility to work nights, weekends, and holidays. Knowledge of Table Games operations and Microsoft Office is helpful for success in this position.

Qualifikationen

• Excellent written and verbal English communication.
• Ability to write reports and business correspondence.
• Proficiency in Microsoft Office and table games systems.
• Strong customer service and interpersonal skills.
• Flexible scheduling including nights, weekends, holidays.

Aufgaben

• Supervise staff and daily management of a table games section.
• Provide a memorable guest experience and lead the team.
• Provide feedback on game limits, spread, staffing, and revenue opportunities.
• Engage with the team on suggestions and ideas.
• Maintain accountability for chips, cards, dice, and gaming equipment.
• Inspect and log cards and dice; ensure security of table games.
• Share responsibility for daily operational integrity.
• Ensure regulatory compliance and report issues to leadership.

Kenntnisse

Table Games ops

Communication

Reporting

Customer service

English fluency

Team leadership

Tools

Table Games OS

Microsoft Office

Jobbeschreibung

PENN Entertainment is seeking a Table Games Supervisor to lead a designated area, ensuring high-quality guest experiences and adherence to standards. You will supervise staff, manage daily operations, and coordinate with leadership to optimize game performance.

The role requires strong English communication, reporting skills, and flexibility to work nights, weekends, and holidays. Knowledge of Table Games operations and Microsoft Office is helpful for success in this position.