Table Games Shift Supervisor: Casino Ops Leader

Live! Casino & Hotel

Bossier City (LA)

On-site

USD 70,000 - 90,000

Full time

7 days ago

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Job summary

Live! Casino & Hotel in Bossier City, LA is seeking a Table Games Assistant Shift Manager. You will supervise the table games floor during shifts, oversee Pit Managers, Floor Supervisors, Dealers, and Pit Clerks, and ensure smooth operations in the absence of the Table Games Shift Manager.

You will analyze play for irregularities, manage staffing, and lead staff development. The role requires strong leadership, communication, and a commitment to security and customer service in a dynamic casino

Qualifications

Five to seven years of experience in casino operations and management of a large staff or equivalent.
Bachelor's degree or equivalent work experience in a related field.
Ability to work in alcohol and smoking environment; licensure as required by regulator.

Responsibilities

Oversee shift operations of table games in the absence of the Table Games Shift Manager.
Supervise Pit Managers, Floor Supervisors, Dealers, and Pit Clerks.
Analyze customer play for cheating, scams, or unusual variations; input data into tracking system.
Maintain staffing levels and delegate responsibilities; develop staff through interviews, hires, evaluations, and disciplinary actions.
Ensure safety and security of guests and employees; manage loss prevention programs.
Commit to excellent customer service and effective employee relations.