Table Games Operations Lead – Shift Manager

Live! Casino & Hotel Maryland; Bossier City (LA); Vor Ort; USD 55.000 - 75.000; Vollzeit

Zusammenfassung

Live! Casino & Hotel Maryland in Bossier City, LA is seeking a Table Games Assistant Shift Manager to oversee shift operations when the Table Games Shift Manager is absent or collaborating with department heads.

The role focuses on supervising Pit Managers, Floor Supervisors, Dealers, and Pit Clerks; ensuring compliance with gaming regulations, delivering outstanding guest service, and maintaining financial controls. Excellent leadership, communication, and problem-solving are essential.

Qualifikationen

• Five to seven years of experience in casino operations and management of a large staff.
• Four-year degree in a related field or equivalent work experience.
• Ability to work in alcohol and smoking environments.

Aufgaben

• Oversee daily table games operations in the absence of the Table Games Shift Manager.
• Supervise Pit Managers, Floor Supervisors, Dealers, and Pit Clerks.
• Review staffing levels and assign responsibilities.
• Develop staff through interviews, hiring, evaluations, and disciplinary actions.
• Ensure safety, security, and loss prevention across the property.

Kenntnisse

Microsoft Office

Confidentiality

Oral and written communication

Customer service

Budget management

Ausbildung

Bachelor's degree or related field

Jobbeschreibung

Live! Casino & Hotel Maryland in Bossier City, LA is seeking a Table Games Assistant Shift Manager to oversee shift operations when the Table Games Shift Manager is absent or collaborating with department heads.

The role focuses on supervising Pit Managers, Floor Supervisors, Dealers, and Pit Clerks; ensuring compliance with gaming regulations, delivering outstanding guest service, and maintaining financial controls. Excellent leadership, communication, and problem-solving are essential.