Table Games Lead Dealer & Supervisor

Hard Rock Hotel & Casino Ottawa; Cincinnati (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Hard Rock Cincinnati Casino seeks a Table Games Dual Rate Supervisor/Dealer to oversee selected table games and serve as a dealer when needed. The role requires operational savvy, enthusiasm, and a passion for excellence in delivering legendary guest experiences.

Responsibilities include leading dealers, ensuring training and integrity, handling disputes, and adhering to regulations. A strong coaching background and professional appearance are essential for success in this fast-paced environment.

Qualifications

• Professional dealing experience is required.
• Must have blackjack (all variants) and all carnival games with craps or roulette.

Responsibilities

• Leads and supports table games dealers to create legendary customer service.
• Ensures operational and game integrity and training.
• Monitors guest play and relays information to supervisors; handles disputes professionally.
• Adheres to Ohio CCC regulations and company policies.
• Promotes outstanding guest relations and maintains professional conduct.

Skills

Professional dealing experience

Blackjack expertise

Leadership skills

Job description

Hard Rock Cincinnati Casino seeks a Table Games Dual Rate Supervisor/Dealer to oversee selected table games and serve as a dealer when needed. The role requires operational savvy, enthusiasm, and a passion for excellence in delivering legendary guest experiences.

Responsibilities include leading dealers, ensuring training and integrity, handling disputes, and adhering to regulations. A strong coaching background and professional appearance are essential for success in this fast-paced environment.